Gary D. Kidd
Dallas,TX
Summary
Seasoned Creative writer with expertise in marketing. Accomplished in optimizing content and tapping into new marketing and branding opportunities. Proficient in managing reporting tools and analytics dashboards.
Overview
6
6
years of professional experience
Work History
Assistant Site Manager
Zips Car Wash
10.2023 - 12.2023
- Welcome and engage with customers in a warm, friendly manner
- Engage customers and enroll and support Unlimited Wash Club
- Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests
Communication Content Creator
Full Sail University
08.2023 - 11.2023
- Developed original content using social listening and independent sources.
- Wrote quality content for clients, enabling site visitors to quickly obtain information.
- Strengthened content through proofreading and editing.
General Insurance Agent
New York Life
12.2022 - 08.2023
- Managed Salesforce Marketing Cloud account, optimizing campaign performance and integrating email tracking with broader campaign analytics.
- Developed and maintained CRM calendar, ensuring timely delivery of on-brand content.
- Designed presentations and marketing materials to promote products.
Customer Service Representative
Experian
11.2017 - 09.2018
- Manage and answer a high volume of calls, resolve products and offer new products for solutions
- Worked with team to identify areas of improvement and devised solutions based on findings.
Education
Bachelor of Arts - Creative Writing
Full Sail University
Winter Park, FL07.2022
Skills
- Salesforce Marketing Cloud
- Creative Writing
- Content scheduling
- Email Campaign Tracking
- Social Media Marketing
- Content Creation and Scheduling
Timeline
Assistant Site Manager
Zips Car Wash
10.2023 - 12.2023
Communication Content Creator
Full Sail University
08.2023 - 11.2023
General Insurance Agent
New York Life
12.2022 - 08.2023
Customer Service Representative
Experian
11.2017 - 09.2018
Bachelor of Arts - Creative Writing
Full Sail University
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