Open To Work
Gary Rescigno
Training/ Development
Feeding Hills,MA
Summary
Dynamic Training/Development Manager with extensive experience at MGM Resorts International, excelling in security risk assessment and crisis control. Spearheaded innovative training programs that enhanced emergency response and compliance, fostering a culture of continuous improvement. Proven ability to optimize processes and mentor teams, resulting in significant operational safety improvements.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Training/Development Manager of Security
MGM Resorts International
Springfield
01.2021 - 01.2025
- Lead communication between executives and staff, aligning with company goals.
- Created training modules for security, enhancing emergency response, and compliance.
- Improved safety through cross-department collaboration and policy implementation.
- Mentored team, fostering continuous improvement and professional growth.
- Designed a 40-hour onboarding program for new security officers, enhancing efficiency and preparedness.
- Implemented a comprehensive training program for security officers, improving onboarding efficiency and enhancing team readiness.
- Developed a mentorship initiative that cultivated leadership skills among supervisory staff, resulting in measurable improvements in team performance.
- Evaluated training effectiveness through data analysis, leading to targeted adjustments that increased compliance rates and operational safety.
- Coordinated with department heads to streamline safety protocols, fostering a unified approach that strengthened organizational resilience.
- Maintained precise training records and tracked certification progress, ensuring regulatory compliance and facilitating staff development.
- Developed and oversaw property medical response training
Assistant Security Manager
MGM Resorts International
Springfield
01.2018 - 01.2021
- Coordinate with teams to enhance security protocols, achieving significant risk reduction.
- Lead security staff, ensuring optimal coverage and efficient scheduling for 45 professionals.
- Develop crisis management strategies, improved response times and communication clarity.
- Collaborate with law enforcement, strengthening partnerships and emergency procedure execution.
- Implement SOPs for security projects, resulting in improved operational efficiency and compliance.
- Enhanced emergency response protocols through data-driven analysis, significantly improving readiness and safety outcomes across the organization.
- Developed comprehensive security management strategies, aligning with corporate objectives to effectively safeguard personnel and enhance operational integrity.
- Coordinated with local law enforcement and emergency services to streamline crisis response efforts, ensuring swift action during critical incidents.
- Conducted thorough evaluations of departmental vulnerabilities, leading to proactive measures that mitigated security risks and reinforced operational stability.
- Promoted a culture of safety and teamwork by mentoring security staff, fostering a collaborative environment that prioritized effective communication and engagement.
- Led a team of 45 security professionals, optimizing shift coverage, which enhanced operational efficiency and ensured robust safety measures.
Security Officer
MGM Resorts International
Springfield
01.2018 - 12.2018
- Enforced guest service policies to boost repeat visits and ensure safety for all.
- Patrolled casino and construction sites, supervising security staff effectively.
- Inspected and applied SOPs for gaming operations, ensuring compliance.
- Scheduled and delegated tasks, improving daily security operations.
- Trained officers, enhancing skills in security and public communication.
- Enhanced guest safety by enforcing service policies, leading to a marked increase in repeat visits and overall satisfaction.
- Conducted thorough inspections of gaming operations, ensuring compliance with regulations and significantly reducing risk factors.
- Coordinated daily security operations by scheduling and delegating tasks, resulting in a more efficient workflow and improved team performance.
- Developed training programs for officers, focusing on security protocols and public communication, which fostered a more prepared and responsive team.
- Maintained a positive work environment, encouraging teamwork among security staff to enhance overall morale and effectiveness.
- Implemented stringent guest service policies, leading to noticeable improvements in guest satisfaction and an increase in repeat visits.
Certified Hemodialysis Technician
Fresenius Kidney Care
Chicopee
01.2016 - 12.2017
- Conducted vascular access checks, reporting issues to management, enhancing patient safety.
- Ensured accurate vital sign monitoring pre-/post-procedure, improving patient care quality.
- Built strong patient-staff relationships by addressing individual needs and boosting team cohesion.
- Facilitated patient education sessions, empowering individuals with knowledge for better self-management and compliance.
- Performed routine maintenance on dialysis machines, ensuring optimal functionality and reducing downtime, which enhanced treatment efficiency.
- Monitored patients’ biochemical parameters, enabling timely interventions that contributed to improved treatment outcomes.
- Documented patient treatment records meticulously, ensuring compliance with healthcare regulations and accuracy in clinical data.
- Worked closely with healthcare teams to coordinate patient care plans, fostering a holistic approach that improved overall patient satisfaction.
- Implemented rigorous monitoring protocols for vital signs, leading to measurable improvements in patient care quality and safety.
Security Officer/EMT
Venetian Resort and Casino
Las Vegas
01.2011 - 12.2016
- Enhanced guest service standards, boosting satisfaction and security at Venetian Resort.
- Provided emergency medical care, ensuring adherence to policies for seamless guest support.
- Detained individuals involved in criminal activities, maintaining a secure environment.
- Prepared detailed reports for legal and investigative processes, ensuring data accuracy.
- Identified and resolved safety hazards, reducing liability and preventing injuries.
- Streamlined incident response procedures, significantly reducing response times and enhancing guest safety across the property.
- Conducted thorough investigations of security incidents, leading to actionable insights that improved safety protocols and reduced incidents.
- Provided compassionate first-response medical care, ensuring guests received timely assistance and reinforcing a positive experience.
- Collaborated with management to enhance security measures, successfully preventing unauthorized activities and ensuring guest confidence.
- Developed and integrated a new reporting system for incidents, increasing data accuracy and supporting legal compliance effectively.
- Implemented enhanced safety protocols, resulting in marked gains in guest security and a noticeable reduction in incidents.
Lead Security Supervisor / EMT
Fitzgerald's Hotel & Casino
Las Vegas
01.2005 - 12.2011
- Led communication between executives and staff, aligning with company goals.
- Created training modules for security, enhancing emergency response, and compliance.
- Improved safety through cross-department collaboration and policy implementation.
- Responsible for daily timecard audits to ensure accurate hours were recorded and fostered a culture of safety by implementing regular training sessions, resulting in enhanced team confidence and reduced incident reports.
- Led emergency response efforts during critical incidents, ensuring swift action that minimized risks and safeguarded guests and staff.
- Analyzed security footage and incident reports to identify patterns, enabling the development of proactive measures against potential threats.
- Coordinated with local law enforcement to enhance security protocols, strengthen community relations, and improve response times.
- Implemented a comprehensive training program for new security officers, improving onboarding efficiency and enhancing team readiness.
- Spearheaded effective communication between executives and staff, ensuring a seamless alignment with the company’s overarching goals.
- Developed innovative training modules for security personnel, significantly enhancing emergency response protocols and compliance standards.
- Championed safety improvements through dynamic cross-department collaboration and the strategic implementation of policies.
- Served as a mentor within the department, nurturing a culture of continuous improvement and empowering professional growth.
- Launched a mentorship initiative that fostered leadership skills among supervisory staff, resulting in tangible enhancements in team performance.
- Completed daily timecard audits to ensure precise recording of departmental hours.
- Cultivated a robust culture of safety by instituting regular training sessions, which bolstered team confidence and significantly reduced incident reports.
- Led decisive emergency response efforts during critical incidents, executing swift actions that minimized risks and protected both guests and staff.
- Analyzed security footage and incident reports to identify patterns, facilitating the development of proactive measures against potential threats.
Education
Certificate in Emergency Medical Studies -
College of Southern Nevada
Las Vegas, NV06.2006
Diploma -
Agawam High School
Agawam, MA06.1983
Skills
- Security risk assessment and management
- Crisis control and response
- Surveillance and CCTV operations
- Inventory management
- Project coordination
- Conflict resolution strategies
- Fraud detection
- Process optimization
- Event planning and execution
- Report writing and documentation
- Investigative techniques
- De-escalation methods
Certification
- Active, State & NREMT Basic
- Active, Basic Life Support (AHA) CPR/AED Instructor
Accomplishments
Top Performer Award, Q4 2025- Exemplary Security Service
January 2022, Manager of the Month
January 2023, Massachusetts State Police Certificate of Valor
- Supervised team of 35 staff members.
- Documented and resolved report writing challenges which led to more factual report documentation.
- Achieved retention through effectively helping with Interviewing.
- Collaborated with safety department in the development of evacuation procedures.
- Collaborated with the entertainment division in the development of security policy/procedures for indoor and outdoor events
- Planned and completed over 80 events, with no reportable incidents.
Work Preference
Work Type
Full TimeLocation Preference
On-SiteHybridRemoteTimeline
Training/Development Manager of Security
MGM Resorts International
01.2021 - 01.2025
Assistant Security Manager
MGM Resorts International
01.2018 - 01.2021
Security Officer
MGM Resorts International
01.2018 - 12.2018
Certified Hemodialysis Technician
Fresenius Kidney Care
01.2016 - 12.2017
Security Officer/EMT
Venetian Resort and Casino
01.2011 - 12.2016
Lead Security Supervisor / EMT
Fitzgerald's Hotel & Casino
01.2005 - 12.2011
Certificate in Emergency Medical Studies -
College of Southern Nevada
Diploma -
Agawam High School