Summary
Overview
Work History
Education
Skills
References
Timeline
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GARY L. JORDAN, JR.

Silver Spring,MD

Summary

I have gained years of experience in providing support to managers, and team members in a high-pressure-driven environment. I am reliable, self-motivated, detail-oriented, and a team player. My career objective is to utilize these skills to enhance the overall productivity of whichever company I am employed. In extension, I will use my oral and written communication skills where necessary to contribute to the growth and development of the company so I can be a productive member. I am trustworthy, ethical, dependable, and committed to providing outstanding customer service. Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.

Overview

18
18
years of professional experience

Work History

Cargo Warehouse Agent

Swissport
Dulles, VA
07.2023 - Current
  • Organized warehouse and storage facilities
  • Arrange warehouse handling equipment and load/unload air cargo
  • Verify and keep records on import and export cargo as well as maintain applicable safety and quality standards
  • Prepare and palletize cargo as needed
  • Operate conveyor belts, forklifts, moving luggage/ packages and lifting heavy objects.

Meat/Seafood Clerk

Giant
Silver Spring, MD
03.2023 - 07.2023
  • Checks for quality and quantity of products ensuring compliance with company policies on storage and temperatures
  • Weighs and wraps fresh meat products to ensure product quality
  • Prevents the sale of out of date or spoiled product
  • Follows company policies in pricing and handling re-worked items.

Operations & Housekeeping Associate

Kohl's
Aspen Hill, MD
02.2023 - 03.2023
  • Cleaned floors, windows, restrooms, and empty trashcans following the company's procedures and guidelines
  • Engaged and connected with customers by providing excellent customer service
  • Used Omni channel offerings for customer's online orders.

Fulfillment Expert

Target (Seasonal)
Silver Spring, MD
09.2022 - 12.2022
  • Select items for order pickup, drive up, and ship to a home for online guest orders
  • Accurately put on hold all order pickup and drive-up orders
  • Properly prepare, pack, and sort guest orders for shipment in a guest order promise time
  • Keep equipment and designated areas organized.

Ground Ops

JetBlue Airways
Arlington, VA
06.2022 - 09.2022
  • Picks up, delivers, and transports baggage to and from aircraft
  • Operates and drives motorized equipment such as belt loaders, lift trucks, push-back tugs, bag carts, and lavatory carts
  • Uses jetway stairs frequently to carry items checked at the gate to the aircraft bin
  • Scan each item when loading and unloading the bin.

Ramp Agent

Southwest Airlines
Arlington, VA
02.2022 - 04.2022
  • Picks up, delivers, and transports baggage to and from aircraft
  • Operates and drives motorized equipment such as belt loaders, lift trucks, push-back tugs, bag carts, and lavatory carts
  • Uses jetway stairs frequently to carry items checked at the gate to the aircraft bin
  • Scan each item when loading and unloading the bin.

Overnight Grocery Clerk

Giant
Colesville, MD
10.2021 - 02.2022
  • Properly displayed products on shelves according to the appropriate price tag
  • Prepared store displays and ensure that products are accurately labeled
  • Unloaded products from trucks and organized stock room
  • Operated pallet jacks to take pallets off the loading truck
  • Assisted in other duties as assigned by the manager
  • Provide customer service.

Overnight Grocery Clerk

Safeway
Wheaton, MD
06.2021 - 08.2021
  • Ensured that items were properly displayed on shelves according to the appropriate price tag
  • Prepared store displays and ensure that products are accurately labeled
  • Unloaded products from trucks and organized stock room
  • Operated back-room equipment, pallet jack, and scissor lift to take pallets off the loading truck
  • Assisted in other duties as assigned by the manager.

Grocery Associate

Food Lion
Bennettsville, SC
08.2020 - 05.2021
  • Ensured products is rotated, within date, and properly displayed on shelves according to the appropriate price tag
  • Prepared store displays with products that are accurately labeled
  • Operated backroom pallet jack to take pallets off the loading truck and unload the products
  • Maintain cleanliness and organized the backroom
  • Provided customer service, including greeting them and responding to questions.

Dairy Stocker

Whole Foods
Silver Spring, MD
10.2017 - 07.2020
  • Perform Whole Foods Market (WFM) guidelines for the inventory of stocking dairy food products by ensuring that food products are dated for selling and discarding all products that have past due expiration date
  • Operate pallets for a breakdown of dairy products and prepare for proper signage placement for shelving
  • Lift and pull of 100lbs or more of dairy products while working in various temperatures for food products located in a storage cooler
  • Stock items on shelves by price tag, barcodes, etc
  • Monitor the temperature for food storage periodically to comply with the health and safety codes
  • Read and stay informed daily on communication received from regional or store leadership
  • Check dairy products to ensure it meets WFM quality standards
  • Prep, store, and rotate stocked products for maximum sales effectively
  • Understand spoilage and supply waste and how it affects department expenses
  • Attend all team and store meetings as assigned by the team or store leadership
  • Utilize personal protected equipment, pallet jack, six-wheel carts, ladder, baler, and other equipment during preparation and clean up within department and store
  • Work a flexible schedule based on the store's needs, including nights, weekends and holidays as required
  • Perform all functions relating to processing (preparation) and merchandising in the Dairy Department while maintaining a positive image when providing support to customers when needed.

Overnight Grocery Stocker

Harris Teeter (Store 352)
Washington, DC
04.2015 - 10.2017
  • Stocked grocery food products by ensuring that food products are dated for selling and discarded all products that have exceeded their expiration date
  • Performed Harris Teeter guidelines for the inventory
  • Stocked produce by the price tag
  • Checked product to ensure it meets Harris Teeter quality standards
  • Prepared, stored, and rotated stocked products for maximum sales effectively
  • Utilized personal protected equipment, pallet jack, carts, ladder, baler, and other equipment used during preparation and clean up within department and store
  • Worked flexible schedule based on the needs of the store, weekends and holidays as required
  • Provided customer service by ensuring products is replenished on the shelves and helping customers locate products
  • Maintained cleanliness of the department and work area.

Grocery Clerk

Giant
Colesville, MD
09.2013 - 04.2015
  • Ensured products is rotated, within date, and properly displayed on shelves according to the appropriate price tag
  • Prepared store displays and ensure that products are accurately labeled
  • Unloaded products from trucks and organized the stock room
  • Operated backroom equipment, pallet jack, and scissor lift to take pallets off the loading truck
  • Assisted in other duties as assigned by the manager
  • Provided customer service, including greeting them and responding to questions.

Federal Work Study Student-Office Assistant

MedTech Institute
Silver Spring, MD
07.2012 - 11.2012
  • Aided the financial aid specialist by notifying students to meet with specialists to discuss financial aid applications
  • Organized and created a filing system for financial aid records/documents
  • Updated and filed records on a daily basis for accuracy and in a timely manner.

Administrative Assistant

Serco Inc.
Alexandria, VA
04.2007 - 05.2010
  • Data Entry Operator, Cold War Section (CWS) in the Military Awards Branch
  • Processed and reviewed 1,000 cases a month requesting a Cold War Certificate by a way of mail, email, faxes, and phone calls of records and various documents
  • Ensured that the required documentation such as DD Form 214, Identification Card, and Honorable Discharge Form are included in their application for a Cold War Certificate per the military awards policy
  • Utilized a variety of software packages Word-Processing, Database Management, and E-mail
  • Entered critical records in the Cold War Recognition System ensuring records are filed, stored, and archived in a timely manner
  • Maintained electronic files to generate weekly, monthly, and yearly reports concerning certificates that may be used to brief higher headquarters
  • Responded to telephone and electronic correspondence and other administrative assignments to support the official mission.

Data Entry

CACI
Alexandria, VA
02.2007 - 03.2007
  • Worked as a data entry operator coding documents into the database.

Retail Clerk

The National Zoo (FONZ)
Washington, DC
10.2005 - 02.2007
  • Worked as a cashier and a floor person helping customers
  • Displayed merchandise such as clothes, accessories, and stuffed animals in windows, showcases, and on the retail store sales floor to attract prospective customers attention.

Education

High School Diploma -

Idea Public Charter High School

Skills

  • Data Entry
  • Microsoft PowerPoint/Outlook/Excel/Word
  • Telephone Operator
  • Inventory and Stocking of Items
  • Customer Service
  • Typing
  • Warehouse Operations

References

  • Sharon Brown, (703) 975-1775
  • Derrick, (301) 343-2440
  • Marsha Jean-Pierre, (240) 305-2815

Timeline

Cargo Warehouse Agent

Swissport
07.2023 - Current

Meat/Seafood Clerk

Giant
03.2023 - 07.2023

Operations & Housekeeping Associate

Kohl's
02.2023 - 03.2023

Fulfillment Expert

Target (Seasonal)
09.2022 - 12.2022

Ground Ops

JetBlue Airways
06.2022 - 09.2022

Ramp Agent

Southwest Airlines
02.2022 - 04.2022

Overnight Grocery Clerk

Giant
10.2021 - 02.2022

Overnight Grocery Clerk

Safeway
06.2021 - 08.2021

Grocery Associate

Food Lion
08.2020 - 05.2021

Dairy Stocker

Whole Foods
10.2017 - 07.2020

Overnight Grocery Stocker

Harris Teeter (Store 352)
04.2015 - 10.2017

Grocery Clerk

Giant
09.2013 - 04.2015

Federal Work Study Student-Office Assistant

MedTech Institute
07.2012 - 11.2012

Administrative Assistant

Serco Inc.
04.2007 - 05.2010

Data Entry

CACI
02.2007 - 03.2007

Retail Clerk

The National Zoo (FONZ)
10.2005 - 02.2007

High School Diploma -

Idea Public Charter High School
GARY L. JORDAN, JR.