Gary Mosman
IT Systems Engineer | Client Service Monitor
Sylmar,CA
Summary
IT professional with 13+ years of experience, including project management, user support, network support, and system support. Acknowledged for my ability to always want to improve myself, learning new skills and doing what it takes to make it work while maintaining a diligent attention to detail. I enjoy troubleshooting and resolving technical problems.
Overview
35
35
years of professional experience
1987
1987
years of post-secondary education
Work History
Client Service Monitor
Hope The Mission
01.2023 - Current
- Maintained client use of shower facilities at VAC
- Providing hygiene, clothing and meals
- Always being friendly and helpful to make a clients day better
- Doing much of my own maintenance tasks and providing assistance to office staff
Professional Driver
G&P Truck Lines
01.2019 - 12.2019
- Hauled mail from Poteau to Tulsa, had a layover and returned to Poteau
- Once a week ran Poteau to Oklahoma City to Tulsa and return to Poteau
Professional Driver
Carman Trucking
01.2018 - 12.2019
- Drove Fort Smith to east coast states
Professional Driver
CR England
01.2017 - 12.2018
- Attended CR England truck driving school for 17 days and got my Class A CDL
- Drove 18 wheel semi with 45' reefer trailer
- Started driving as team and went solo 4 months later
- Delivered much cargo while maintaining a high level of 'On Time', safely
- Mostly ran west coast from CA to WA
Operations / Warehouse
Pioneer / DuPont
01.2015 - 12.2015
- Company Overview: Company processed corn and chemically treated it for farmers to plant the following season
- This was a temporary contract position, seasonal work
- Passed class on forklift operation and worked in the warehouse locating, storing and logging product locations
- Used forklift to load and unload trucks
- Company processed corn and chemically treated it for farmers to plant the following season
Senior System Engineer
Superbot Entertainment
01.2011 - 12.2014
- Acted as Network Administrator and IT support in a lead role managing one other System Engineer supporting 130+ users
- Responsibilities included network administration, hardware and software support
- Helped start a game development studio from scratch working directly with electricians and network cable installers to lay the foundation for IT hardware
- Specked out and did purchasing for all IT hardware
- Purchased and maintained seat and floating licenses
- Maintained an extremely high level of uptime and equipment reliability, while having zero security threats during the operation of the studio
- Always provided professional, friendly, courteous and prompt support while troubleshooting and resolving problems quickly
System Engineer
Technicolor Interactive
01.2008 - 12.2011
- IT support for entertainment media studio
- Providing support for three locations including Burbank interactive media, Burbank 3d conversion and Hollywood animation
- Responsibilities included hardware, software and network support
- Helped start a 3D conversion department including specking out and purchasing hardware and software
- Worked independently to maintain three departments often without any direct supervision while maintaining a high level of self motivation
- Maintained servers including 60 node render farm, 26TB Apple Xserve RAID running with 4 NAS Heads
- LTO Tape backup system
Operator / Owner
OhGee! Computer Support Services
01.2002 - 12.2008
- Provided IT support to home and small business including hardware, software, network and tutoring
- Provided hosting and web development using PHP, HTML, MySQL and Java Script on Unix / Linux OS
Software Tester
QA Labs
01.2000 - 12.2002
- Performed web site functionality testing and web development
- Contract testing Quicken bill pay service
Production Operator / Instrumentation Tech
IMC Chemicals
01.1990 - 12.2000
- Company Overview: Employed at a large chemical plant for 10 years
- I performed different positions at the facility including 9 months as Lab Technician performing tests for Quality Control
- 6 years as a Production Operator performing many tasks to keep operations running including 2 years in the control room as a Board Operator
- The Last 3 years I spent in Instrumentation after being accepted into a newly started training program where I was 1 of the 5 selected of 40+ applicants
- QA Lab Technician
- Picked up samples from the field every hour and performed various chemical tests on samples including PH, gas spectral analysis and screens
- Production Operator
- Made rounds in my assigned area to monitor equipment functionality
- Worked in all areas of the facility including filtering and drying, CO2 manufacturing and carbonation
- Most tasks were unplugging, washing and performing equipment lock out
- Control Room Operator
- Continually monitored charts and graphs on temperature, flow rates, motor amps, tank levels and made adjustments to keep operations running at maximum capacity
- Frequently working with field operators by way of radio communication
- Instrumentation Technician
- Performed calibration, maintenance and installation on monitor and control instrumentation
- Including scales, temperatures, flow meters, auto control valves, pressure and tank levels
- Employed at a large chemical plant for 10 years
Education
Diploma -
Trona High
Trona, CA01-1987
Skills
Auditing
IT hardware Support
IT software Support
Operating Systems
Asset Management
TCP/IP Networking
Switch Installation
Firewall Security
Web Development
HTML
PHP
MySQL
Business development
Audio Video Installation
Process Instrumentation
Timeline
Client Service Monitor
Hope The Mission
01.2023 - Current
Professional Driver
G&P Truck Lines
01.2019 - 12.2019
Professional Driver
Carman Trucking
01.2018 - 12.2019
Professional Driver
CR England
01.2017 - 12.2018
Operations / Warehouse
Pioneer / DuPont
01.2015 - 12.2015
Senior System Engineer
Superbot Entertainment
01.2011 - 12.2014
System Engineer
Technicolor Interactive
01.2008 - 12.2011
Operator / Owner
OhGee! Computer Support Services
01.2002 - 12.2008
Software Tester
QA Labs
01.2000 - 12.2002
Production Operator / Instrumentation Tech
IMC Chemicals
01.1990 - 12.2000
Diploma -
Trona High
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