Client-facing professional with experience in startup analytics and individualized coaching, combining strong communication and relationship-building skills with a growing focus on sales-driven finance roles such as financial advising and wealth management. Comfortable in fast-paced, client-focused environments and skilled at earning trust and long-term loyalty from the people I work with.
Work History
Tennis Instructor
2 Years 11 Months
Key Biscayne Ocean Club Tennis Center | 09.2023 - 08.2026
Organized and led a 9-week summer camp program for a full roster of youth campers, managing daily scheduling, activities, and communication with parents.
Built and retained a loyal client base of private students through consistent performance, reliability, and trust-based relationships.
Communicated regularly with parents and members on progress, translating technical assessments into clear, actionable feedback.
Designed lesson plans tailored to varying skill levels, emphasizing technical development, discipline, and performance improvement.
Maintained professional relationships with club staff and clientele while independently managing scheduling and lesson coordination.
Junior Business Analyst Intern
9 Months
HealthBird | 11.2024 - 08.2025
Cleaned and transformed multi-carrier commission reports by converting PDF files into structured Excel datasets, improving financial tracking accuracy.
Conducted quality assurance testing on the HealthBird app, identifying bugs, usability concerns, and feature enhancements through structured documentation.
Researched competitor platforms and developed user flow diagrams to improve onboarding and customer experience.
Analyzed primary care clinic models and cost structures in South America to support strategic expansion initiatives.
Collaborated cross-functionally within a fast-paced startup environment across product, analytics, and research teams.
Education
Bachelor of Public Administration
Florida International University (FIU) | Miami, FL