Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gaston Mutambala

Buffalo,NY

Summary

Outgoing and personable, with strong ability to connect with customers and foster positive relationships. Knowledge of sales techniques and customer service excellence combined with effective communication and problem-solving skills. Driven to contribute to team success and create positive shopping experience for customers.

Overview

1
1
year of professional experience

Work History

Lead Sales Associate

Rite Aid Pharmacy
10.2024 - Current
  • Handled cash register operations and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Processed and stocked merchandise in accordance with store standards.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Education

Associate of Business Administration - Economics

Erie Community College
Buffalo, NY
01-2027

GED -

Career Collegiate Institute
Buffalo, NY
09-2024

Skills

  • Computer skills
  • Customer service
  • Retail store operations
  • Cash handling
  • Opening and closing procedures
  • Team leadership
  • Goal oriented
  • POS system operation
  • Pricing and labeling
  • Cash handling accuracy

Languages

English
Professional Working
Swahili
Native or Bilingual

Timeline

Lead Sales Associate

Rite Aid Pharmacy
10.2024 - Current

Associate of Business Administration - Economics

Erie Community College

GED -

Career Collegiate Institute

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Gaston Mutambala