Hi, I’m
Michael J. Gaudet
Program Manager | Operations Officer | Process Optimizer
Quantico,VA
Summary
Operations and Program Management Professional with extensive experience across corporate, government, education, and nonprofit sectors. Demonstrated expertise in leading cross-functional teams and managing complex programs to enhance efficiency and drive cost savings. Skilled in navigating regulated environments, implementing strategic process improvements, and overseeing multi-million-dollar budgets and facilities. Aiming to leverage this diverse skill set to further optimize operations in a dynamic organization.
Overview
31
years of professional experience
4
Certifications
Work History
US Army Corps of EngineersAlexandria, VA
Program Manager
08.2023 - Current
Job overview
- Transformed a stagnant conference and event program into a high-demand, revenue-generating service, securing over $35K in funding to modernize seven high-use event spaces with cutting-edge AV technology and automated scheduling.
- Revamped onboarding and in-processing workflows, integrating automated tracking systems and real-time performance metrics, increasing supervisor engagement, and reducing administrative burden.
- Overhauled financial tracking and procurement processes, ensuring 100% compliance with spending policies while optimizing high-priority purchases and streamlining vendor management.
- Led key operational initiatives, including facility capacity planning, return-to-office mandates, and compliance-driven programs, improving employee experience and regulatory adherence.
- Developed process improvements for resource allocation, technology upgrades, and customer service initiatives, increasing operational efficiency, and stakeholder satisfaction.
Grace International SchoolChiang Mai, Thailand
Director of Facilities / Project Manager
07.2020 - Current
Job overview
- Orchestrated cross-departmental capital projects, implementing new security access systems for over 700 stakeholders, resulting in a 20% reduction in security incidents and a 30% increase in operational efficiency.
- Led a comprehensive overhaul of internal personnel management systems, optimizing performance management practices and streamlining delegation processes, resulting in a 15% improvement in employee productivity and a 25% reduction in performance-related conflicts.
- Formulated stakeholder-driven policies, ensuring process success and fostering widespread adherence, resulting in a 40% increase in employee satisfaction and a 20% reduction in policy violations.
- Provided technical expertise to management staff on building operations and compliance, proactively addressing infrastructure updates and code requirements, resulting in a 10% decrease in maintenance costs and a 15% improvement in building safety ratings.
- Developed an internationally recognized school safety and security program, surpassing regulatory requirements and enhancing parent and staff confidence, resulting in a 25% decrease in accidents/incidents and a 20% increase in satisfaction with safety measures.
Helps InternationalMultiple Locations, SE Asia
Missions Coordinator
08.2017 - Current
Job overview
- Spearheaded community development in remote villages, implementing impactful initiatives with limited resources, positively impacting residents' lives through mission-driven programs.
- Orchestrated compassionate fundraising initiatives, raising $160K over 4 years to support ministry opportunities, utilizing innovative and sustainable plans for long-term impact.
- Implemented transformative initiatives in Chiang Mai, including dynamic outreach programs, impactful building projects, and comprehensive training, fostering community growth and social responsibility.
- Oversaw a diverse, collaborative team at Chiang Mai Immigration, streamlining operations, enhancing efficiency, and collaborating with managers for process improvement.
- Cultivated strong relationships with Thai immigration officials, coordinating department-wide programs and initiatives, fostering open communication and cooperation to achieve common goals.
US Army, Army National Guard, and Army ReservesMultiple, Worldwide
Military Intelligence Officer
06.1994 - 08.2017
Job overview
- Led critical leadership roles for Intelligence Operations during combat deployments, demonstrating exceptional teamwork and strategic thinking, resulting in successful threat identification and neutralization.
- Developed and implemented comprehensive intelligence strategies in high-risk environments, achieving over 30% targeting rate increase and neutralizing critical threats.
- Optimized intelligence capabilities by applying lessons learned, enhancing efficiency, accuracy, and strategic impact for increased mission success.
- Conducted 25+ meticulous threat assessments, providing vital intelligence for informed decision-making in complex environments.
- Ensured optimal security by verifying clearances, delivering critical briefings, generating actionable recommendations, and providing valuable insights to senior leadership, enhancing mission effectiveness.
Shine Systems and TechnologiesVarious Locations, USA, Japan, Australia
Advanced Analytics Specialist
06.2015 - 07.2017
Job overview
- Resolved complex data flow issues, resulting in a 20% reduction in errors and improved operational efficiency. Enhanced data quality ensured seamless communication on Navy warships, increasing data accessibility by 30% and enhancing mission effectiveness.
- Ensured 100% operational availability of mission-critical data and systems as an onboard trainer and systems engineer, contributing to zero mission interruptions during critical operations.
- Demonstrated expertise in navigating firewalls, achieving a 95% compliance rate and mitigating cybersecurity risks, preserving organizational integrity.
- Played a pivotal role in deploying and maintaining analytical support, resulting in a 25% increase in operational efficiency and facilitating timely decision-making for Navy operations.
- Utilized advanced data analysis techniques to synthesize insights into actionable recommendations, improving decision-making processes and impacting organizational outcomes.
Praescient AnalyticsNCR, DC, Quantico, VA, Jacksonville, NC, USA
Senior Field Service Representative
04.2012 - 07.2015
Job overview
- Built and led a skilled team of Palantir Field Service Representatives (FSRs), enhancing capacity and expertise through comprehensive training programs, providing robust support for department-wide mission programs.
- Managed on-site customer interface for federal-level agencies in classified environments, ensuring program success and customer satisfaction, fostering strong collaborative relationships.
- Spearheaded the deployment of a multi-million-dollar program at Defense Security Service (DSS), managing on-site operations, implementing sophisticated management information systems, and ensuring seamless program execution.
- Served as a Subject Matter Expert (SME) in Palantir, providing insights on user experience, program management, efficiency, and growth opportunities. Planned and coordinated management briefings, delivering comprehensive insights to executive management.
- Compiled and delivered reports on assigned metrics, leveraging data-driven analysis to identify program growth opportunities. Conducted policy identification and analysis, facilitating effective decision-making processes with stakeholders.
Education
University of Louisiana At LafayetteLafayette, LA
Bachelor of Arts from Mass Communications
Skills
- Technical Writing
- Team development
- Relationship building
- Onboarding and training
- Stakeholder management
- Critical thinking
- Attention to detail
- Public speaking
- Electronic Systems Expertise
- Risk Mitigation Strategies
- Operational objectives
- Workflow Automation
Certification
- Project Management Professional (PMP)
- Facilities Management Professional (FMP)
- Lean Six Sigma Green Belt (LSSGB)
- Certified Scrum Master (CSM)
Timeline
Program Manager
US Army Corps of Engineers
08.2023 - Current
Director of Facilities / Project Manager
Grace International School
07.2020 - Current
Missions Coordinator
Helps International
08.2017 - Current
Advanced Analytics Specialist
Shine Systems and Technologies
06.2015 - 07.2017
Senior Field Service Representative
Praescient Analytics
04.2012 - 07.2015
Military Intelligence Officer
US Army, Army National Guard, and Army Reserves
06.1994 - 08.2017
University of Louisiana At Lafayette
Bachelor of Arts from Mass Communications
References
References available upon request.
Hobbies and Interests
- Road and Trail Running and biking
- 3D printing and RaspberryPi hackery
- All things motorcycles, car maintenance and shade-tree mechanics
- Family adventure time with the love of my life and the kiddos!
Volunteerism
- Free Burma Rangers - IT manager and Operational team member with the Free Burma Rangers. Assisted with furthering the humanitarian mission of FBR with gospel-centric action, medical training, and enhancement of the operation administrative environment through phased technological upgrades.
- Cajun Navy - Deployment strategist and volunteer coordinator as well as house mucker, roof-tarper, and community liaison during Hurricane Ida response between volunteer force and official response parties like Red Cross, FEMA, and USACE.
References
References available upon request.
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