GAUDY VENTURA
ORLANDO,FL
Summary
Paralegal motivated to continually improve and extend personal skills and knowledge to attain increased responsibility and opportunities for professional growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Driven Paralegal successful at thriving in high stress, high-pressure environments and situations involving constant change and vast ambiguity in data and instruction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
PARALEGAL INMIGRATION
VENTURA MULTI-SERVICE Llc
11.2021 - Current
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Edited and proofread legal documents to verify accuracy.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Conducted detailed client intakes and entered information into company database.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Contacted clients to schedule appointments and discuss progress of cases.
Customer Service Representative
Fresh Market Inc.
06.2018 - 06.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Front Desk Agent
La Quinta Inn & Suites In
08.2011 - 10.2016
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Collected room deposits, fees, and payments.
- Answered customer telephone calls promptly and appropriately handled needs.
- Used internal software to process reservations, check-ins and check-outs.
- Maintained clean and organized front desk areas to uphold polished company image.
- Issued room keys to guests upon check-in and answered questions regarding proper use.
Education
PARALEGAL OF INMIGRATION TRAINING - Legal Studies
PARALEGAL AMERICAS INSTITUTION
Miami, FL04.2021
NOTARY PUBLIC OF FLORIDA - Legal Studies
CENTRO LATINO DE CAPACITACION
Orlando, FL08.2020
No Degree - ADMISTRATION
UNIVESITY ANA G. MENDEZ
Orlando, FL05.2012
High School Diploma -
COL NUESTRA SENORA DE LA ALTAGRACIA
DOMINICAN REPUBLIC 08.1994
Skills
- Exhibit Preparation
- Exceptional Writer
- Document Filing
- Records Management
- Document Preparation
- File and Records Management
- Administrative Support
- Office Administration
- Database Research
Certification
- Certified TAXES, CENTRO LATINO DE CAPACITACION - 2023
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
PARALEGAL INMIGRATION
VENTURA MULTI-SERVICE Llc
11.2021 - Current
Customer Service Representative
Fresh Market Inc.
06.2018 - 06.2023
Front Desk Agent
La Quinta Inn & Suites In
08.2011 - 10.2016
PARALEGAL OF INMIGRATION TRAINING - Legal Studies
PARALEGAL AMERICAS INSTITUTION
NOTARY PUBLIC OF FLORIDA - Legal Studies
CENTRO LATINO DE CAPACITACION
No Degree - ADMISTRATION
UNIVESITY ANA G. MENDEZ
High School Diploma -
COL NUESTRA SENORA DE LA ALTAGRACIA
- Certified TAXES, CENTRO LATINO DE CAPACITACION - 2023
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