GAURAV AJMERA
Ajmer,India
Summary
Aspiring hospitality professional gaining practical Front Office experience at Canopy by Hilton Nashville, USA. Seeking opportunities to further develop guest service excellence, hotel operations expertise, and leadership abilities in a full-time hospitality environment.
Overview
3
3
years of professional experience
Work History
Front Office Intern
Canopy by Hilton Nashville, USA
Nashville, TN
05.2025 - 05.2026
- Member of the hotel’s pre-opening team, supporting setup and launch of Front Office operations.
- In my role, I am developing key skills in:
- Guest service and satisfaction.
- Efficient check-in/check-out procedures.
- Handling reservations and inquiries.
- Problem-solving under pressure.
- Using property management systems like PEP (Property Engagement Platform).
- Collaborating with housekeeping and other departments to ensure smooth operations.
- Performing part-time night auditing, including daily revenue reconciliation and financial accuracy checks.
Industrial Trainee
Mahua Bagh Resort Kumbhalgarh
Rajasthan
07.2023 - 11.2023
- Greeted guests warmly, ensuring a positive first impression of resort services.
- Managed front desk operations, efficiently handling check-ins and check-outs.
- Assisted guests with inquiries, providing information on amenities and local attractions.
- Maintained accurate reservations using property management systems to optimise occupancy rates.
- Completed Industrial Training of 4 months from Mahua Bagh Resort,
Education
Bachelor of Hospitality Management (BHM) - Hotel Management
MANIPAL UNIVERSITY JAIPUR
India07.2025
Skills
Guest services
Problem-solving skills
Time management
Guest relations
POS systems
Front desk management
Safety and security procedures
Teamwork and collaboration
Languages Known
English, Hindi & Rajasthani
Interests
Playing Cricket, Chess, Traveling, Gaming and Bike Riding
Accomplishments
- "EXPLORE THE FOOD SERVICE OPERATIONS OF QUESS CORP LTD."PROGRAMME CERTIFICATE.
Personal Details
- Gender: Male
- Date of Birth: 2001-03-21
- Institute Registration Number: 210801001
- Institution Address: School of Hospitality and Tourism Management, Manipal University Jaipur VPO - Dehmi Kalan, The. Sanganer, Off Jaipur – Ajmer Expressway, Jaipur – 303007 (Raj.). Ph: +91 141 3999100.
Timeline
Front Office Intern
Canopy by Hilton Nashville, USA
05.2025 - 05.2026
Industrial Trainee
Mahua Bagh Resort Kumbhalgarh
07.2023 - 11.2023
Bachelor of Hospitality Management (BHM) - Hotel Management
MANIPAL UNIVERSITY JAIPUR