Hindustani Classical Music
GAURAV DHARRA
Jersey City,NJ
Summary
Results-driven Data Science Manager at Deloitte with expertise in predictive analytics and team leadership. Spearheaded a data-driven SEO strategy, boosting organic traffic by 10%. Proficient in SQL and A/B testing, I excel in transforming complex data into actionable insights, enhancing operational efficiency and driving significant cost savings.
Overview
11
11
years of professional experience
Work History
Data Science Manager
Deloitte
New York
06.2024 - Current
- Directed the development and execution of a data-driven SEO strategy, leading a cross-functional team of 5 Data Scientist to analyze high-traffic web pages, user engagement, and session duration-resulting in a 10% increase in organic website traffic for the client.
- Managed a multi-disciplinary team to optimize conversion rates across web and mobile platforms by mapping user journeys, identifying friction points, and implementing A/B testing frameworks-achieving a 20% improvement in click-through rates (CTR).
- Oversaw a comprehensive competitive analysis of two vendor solutions, designing and supervising controlled experiments to benchmark key business metrics. This initiative increased user conversion rates and delivered $10M in annual cost savings for the business.
- Collaborated with client technical stakeholders and project leads to enhance reporting and analytics capabilities across 20+ projects, introducing standardized dashboards and automation that improved operational efficiency by 15%.
Senior Analytics Consultant
Deloitte
New York
06.2021 - 05.2024
- Developed and implemented a predictive analytics framework to optimize the resource allocation model for a Fortune 100 client, leveraging historical value delivery data to forecast year-over-year trends. This initiative resulted in a 20% reduction in IT costs.
- Defined and tracked key business metrics for a major marketing campaign, utilizing advanced data analysis to drive a 25% increase in customer acquisition-from 1 million to 1.25 million-across both web and mobile platforms.
- Led cross-functional teams, including two business stakeholders, product managers, and five developers, to deliver end-to-end, data-driven solutions. These projects enhanced user retention rates by 10% through targeted analytics and strategic recommendations.
Graduate Assistant
University of Illinois at Urbana-Champaign
Illinois
01.2019 - 12.2019
- Designed and developed an interactive Web-based Virtual Reality (VR) application for university partners, automating campus tours for external faculty and accreditation inspectors. This solution significantly reduced the need for on-site visits, streamlining the inspection process and saving administrative resources. Tools: A-Frame, Python.
- Built and deployed interactive dashboards to monitor and analyze website traffic patterns, identifying optimization opportunities that reduced over 150 redundant server calls. Provided actionable recommendations to IT leadership, improving site performance and user experience.
Analytics Consultant
Deloitte
Mumbai
08.2017 - 07.2018
- Designed and delivered data-driven solutions that streamlined and enhanced the student enrollment process for a major US university, resulting in improved user experience and increased operational efficiency by 15%.
- Mentored and upskilled 4 team members in Salesforce Lightning Experience, accelerating project delivery and strengthening the team's technical capabilities.
- Conducted comprehensive evaluations of organizational systems to identify and implement workflow automation opportunities, significantly improving communication and reporting processes across departments.
- Recognized with Spot and Applause awards for delivering critical client solutions and driving measurable business impact.
Business Analyst
Deloitte
Mumbai
01.2015 - 07.2017
- Led the automation of 25 core business processes for a US-based university client, reducing manual effort by 20% and significantly improving the accuracy and timeliness of operational reporting.
- Integrated complex backend systems to implement over 25,000 financial rules for a government client, decreasing erroneous fund distribution by 30% and delivering annual cost savings of $1.4 million.
Education
Master of Science - Information Management
University of Illinois At Urbana-Champaign
Illinois12-2019
Bachelors of Engineering - Electrical, Electronics And Communications Engineering
Thadomal Shahani Engineering College
Mumbai05-2014
Skills
- SQL databases
- User journey mapping
- Team leadership
- Effective communication
- Analytical thinking
- Data visualization: Power BI
- Python
- Strategic design
- Problem solving
- Statistics
- Predictive analytics
- A/B testing & Experimentation
Certification
- Applied Data Science Program: Leveraging AI for Effective Decision Making, MIT - 09/21/2024 - 12/22/2024
- Statistics for Data Science and Business Analysis, Udemy, Aug 2021
Interests
Social Work
Timeline
Data Science Manager
Deloitte
06.2024 - Current
Senior Analytics Consultant
Deloitte
06.2021 - 05.2024
Graduate Assistant
University of Illinois at Urbana-Champaign
01.2019 - 12.2019
Analytics Consultant
Deloitte
08.2017 - 07.2018
Business Analyst
Deloitte
01.2015 - 07.2017
Master of Science - Information Management
University of Illinois At Urbana-Champaign
Bachelors of Engineering - Electrical, Electronics And Communications Engineering
Thadomal Shahani Engineering College