Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gaurav Tailor

Business Owner
Bethlehem,PA

Summary

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives. Creative Business Owner with exceptional background spent in Smoke Shop. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience
3
3
Languages

Work History

Store Owner

Cigarette Outlet
01.2020 - Current
  • Trained and motivated employees to perform daily business functions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Conducted audit inspections and independent checks to verify parts and materials.
  • Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Worked with marketing teams to create print and online advertisements to bring in new customers.
  • Prepared annual budgets with controls to prevent overages.
  • Assessed damaged materials and notified maintenance personnel of needed repairs.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Store Manager

Cigar Outlet
05.2014 - 12.2019
  • Rotated merchandise and displays to feature new products and promotions.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Approved regular payroll submissions for employees.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Completed routine store inventories.
  • Submitted orders for new inventory.
  • Supervised guests at front counter, answering questions regarding products.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Developed and implemented successful staff incentive programs to motivate employees.
  • Completed point of sale opening and closing procedures.
  • Managed inventory control, cash control, and store opening and closing procedures.

Education

BBA - Commerce

SGSICCS
India
05.2001 -

High School Diploma -

SGSAMNEM
India
05.2001 -

Skills

Business Administration

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Timeline

Store Owner

Cigarette Outlet
01.2020 - Current

Store Manager

Cigar Outlet
05.2014 - 12.2019

BBA - Commerce

SGSICCS
05.2001 -

High School Diploma -

SGSAMNEM
05.2001 -

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Gaurav TailorBusiness Owner