Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Affiliations
Timeline
Generic
Gaurav Tanwar

Gaurav Tanwar

Charlotte,NC

Summary

Resourceful technical project manager with 17+ years of expertise driving Technical Project Management, Release Train execution, and deployments for reputed American Retirement Record Keeping & 401K Investment Planning, Banking, Credit Card & Travel services clients.

I have lead teams that develop, enhance and maintain Legacy Retirement apps, Anti Money Laundering (AML) & Know Your Customer (KYC) solutions to perform customer level Risk Scoring and Review processing capabilities for US and International Markets.

Fluency in Retirement legacy workflow platforms, with Banking,Cards payment networks and Digital agile transformation, helped me conceptualize and establish DevOps and Site reliability engineering framework at Client location by transforming the classic teams across the board.

I trust in leveraging digital transformation and site reliability engineering concepts to create innovative solutions for application platform health and vulnerability management.

Consider me a conscientious & approachable leader with hands-on expertise in training teams and supporting client business and product owners to remove impediments, refine backlogs, enhance velocity, and help cross-functional teams focus on relentless improvement for delivering the right customer-centric features.

Overview

17
17
years of professional experience

Work History

Tech Project Manager, Operations Delivery Lead

Infosys Ltd.
09.2021 - Current
  • Tech PM and Operations delivery lead handling multiple teams across US & India, involved with operations management and delivery for Technical debts, Software currency & Cloud, Zero-day Vulnerability remediation, Java Spring batch & AWS based resiliency infrastructure services for multiple business critical-Tier I workflow management applications.
  • Lead application operations management offshore team of 10+ in PM/Scrum master capacity to deliver technical debts and enterprise wide technology platform upgrades for legacy spring-batch, vista & web application for Institutional Investment subdivision IIG at Vanguard.
  • Plan & execute E2E project delivery with stakeholder communication, driving Scrum and Kanban backlogs, liaising with Business, Strategy, Chief Technology Office & external technical partners across & outside IIG Vanguard.
  • Communicate project plans and progress to key stakeholders and project contributors.
  • Serve as technical liaison, supporting engineering, management, procurement, sales and marketing, quality assurance and supply base.
  • Develop project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
  • Manage 3 geographically distributed cross-functional project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
  • Monitor project performance to identify areas of improvement and make adjustments.

Technical Project Manager, Sen Scrum Master

Infosys Ltd.
09.2019 - 08.2021
  • Being a seasoned, and scrum master, my expertise are invested in delivering Program management, Release train engineer responsibilities like facilitation of Scrum of Scrums, ART events including PI planning, Demos and retrospectives
  • In parallel, my grip on agile portfolio management while liaising with business product owners focuses on eliminating impediments, fostering positive environment for high-performing cross-functional tech teams and managing multiple backlogs for international & domestic lines of business.
  • edPartner with Program manager to facilitate Scrum of Scrum, RTE ceremonies, ART events including PI planning, Demos and retrospectives.
  • I keenly managed platform health and vulnerability aspects using Splunk, Dynatrace, Grafana dashboards and self-service Cloud tools, along with delivery quality parameters for CMMI 5 v2.0 evaluated projects.
  • Lead and keenly educated the globally dispersed cross-functional scrum teams to embrace, adopt and implement SAFe 5.0 Agile and Kanban best practices to resolve project issues and mitigate risks.
  • Focus on eliminating impediments & fostering positive environment for high-performing technology development teams, managing multiple backlogs for international & domestic lines of business.
  • Manage quality aspects & delivery for CMMI 5 v2.0 evaluated projects.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Communicated project plans and progress to key stakeholders and project contributors.
  • Served as technical liaison, supporting engineering, management, procurement, sales and marketing, quality assurance and supply base.

Technical Release Manager, Scrum Master

Infosys Ltd.
01.2015 - 08.2019
  • As an Agile practitioner, I established DevOps people-model from Infosys, for classic production support team by embracing and implementing SAFe 5.0 principals at client location
  • This involved integrating ITSM based incident, problem and change management procedures along with Rally and JIRA based Scrum & KANBAN delivery
  • I managed team capacity & delivery drivers including budget, resourcing and planning for development, maintenance & testing-only support projects using CA Clarity, MS planner MS office and ALM tool-set including JIRA, Rally & Confluence.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
  • Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.

Project Release Manager, Scrum Master

Infosys Ltd.
06.2014 - 08.2019
  • Project & Release management for AML and Global Privacy Capabilities solidified my expertise on delivery KPIs to manage requirements, scope, effort, budget, time-sheets, resource capacity planning and reporting
  • Planned and orchestrated end-to-end Release management & implementation coordination for multiple trains working on the same product, up till post production client validation.
  • Created presentations and infographic for platform release enhancement communications.
  • Chaired Weekly Release management, and daily project meetings using Agile methodologies and Scrum formats.
  • Managed simultaneous and multiple releases across various platforms and within diverse portfolios.
  • Oversaw deployment of operating system patches, security improvements and hardware compatibility updates.
  • As, for AML / KYC Compliance initiatives I sequenced, controlled and monitored authorization for lower & production environment releases
  • I worked in tandem with tech teams to prepare & review install plans, configuration scripts upload, release pipeline execution and post production release validations with E2E stakeholders, using CI/CD tools like LARA and XL-Release.

Software Engineer - Trainee | Analyst | Lead

Infosys Technologies
06.2006 - 05.2014
  • Got recruited and trained at Infosys Global Education Center, Mysore on Software development life cycle aspects including quality and defect prevention, knowledge management, delivery review and peer-mentoring.
  • Learned Mainframe software development using COBOL, JCL, DB2, VSAM, IMS, XML, Change-man, Scheduler, Xpeditor, REXX and File-Aid work bench tools. Install packaging and ITSM change management for release to global production sites
  • Worked in team-driven environments and communicated effectively with stakeholders.
  • Executed defect prevention responsibility with QA along with peer mentoring, Knowledge management, Team building initiatives and onshore-offshore global delivery coordination.
  • Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
  • Did requirement analysis and elicitation, Design, Coding, Testing, Review, Change and incident management with Implementation activities and Warranty support.

Education

Bachelor Of Engineering (BE) - Mechanical Engineering

Rajiv Gandhi Technical University
Ujjain, MP
2006

Certified SAFe 6 Agilist - ID 31461651-7778 -

Scaled Agile
09.2017

Certified Scrum Master (CSM) - ID 000560582 -

Scrum Alliance
08.2016

Skills

  • Technical agile delivery execution with DevOps & Site Reliability Engineering concepts
  • Domain - 401(k) Retirement Savings Plans, Banking, Credit Card & Travel Related Services
  • High impact Reporting, Communication & mentoring
  • Amazon Web Services - S3, Lambda, SQS, Dynamo, Oracle, DB2, Cobol, JCL, Scheduling, Restful APIs, Microservices, legacy platforms & Mainframe host systems
  • Software Project Management using Waterfall & Agile Methodologies Scrum, Kanban
  • ITSM Service Now - Change, Incident & Problem Management

Accomplishments

  • HILIFE Excellence Award Issued by Infosys Ltd · Aug 2023 for Excellence in Technical Project Management & Delivery
  • RISE Award - Tech Domain Maestro Issued by Infosys Ltd. · Jun 2023 In pursuit of exceptional performance.

Additional Information

  • With 17 years of IT experience, I have driven Technical Project Management, Release Train execution, and deployments for reputed American Retirement Record Keeping & 401K Investment Planning, Banking, Credit Card & Travel services clients.+ I have lead teams that develop, enhance and maintain Legacy Retirement apps, Anti Money Laundering (AML) & Know Your Customer (KYC) solutions to perform customer level Risk Scoring and Review processing capabilities for US and International Markets.+ Fluency in Retirement legacy Workflow platforms, with Banking,Cards payment networks and Digital agile transformation, helped me conceptualize and establish DevOps and Site reliability engineering framework at Client location by transforming the classic teams across the board.

Affiliations

  • Project Management Institute

Timeline

Tech Project Manager, Operations Delivery Lead

Infosys Ltd.
09.2021 - Current

Technical Project Manager, Sen Scrum Master

Infosys Ltd.
09.2019 - 08.2021

Technical Release Manager, Scrum Master

Infosys Ltd.
01.2015 - 08.2019

Project Release Manager, Scrum Master

Infosys Ltd.
06.2014 - 08.2019

Software Engineer - Trainee | Analyst | Lead

Infosys Technologies
06.2006 - 05.2014

Bachelor Of Engineering (BE) - Mechanical Engineering

Rajiv Gandhi Technical University

Certified SAFe 6 Agilist - ID 31461651-7778 -

Scaled Agile

Certified Scrum Master (CSM) - ID 000560582 -

Scrum Alliance

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Gaurav Tanwar