Adobe Certified Professional - Adobe Experience Manager Developer
Certified Scrum Master
Certified Scrum Product Owner
H4 EAD Holder
Accomplished and highly qualified Team lead with 14+ years of proven experience in designing and developing digital solutions across Financial Services, Healthcare and Retail industry domains
Strong experience with AEM core functionalities like Components, Core Components, Editable Templates, Content and Experience Fragments, Sightly HTL, JCR, CRX, Dialogs, Widgets, Query Builder, XPath, SQL2, Resource Resolver, Runmodes, Servlets, Sling Models, Workflows, (DAM) Digital Asset Management, (MSM) Multi Site Management, Users and Groups Management, Localization, Multilingual Translation, Sling Mapping and implementation experience in Adobe Marketing Cloud Solutions like Adobe Campaign & Adobe Analytics
Demonstrated thought-leader for innovative ideas and solutions by engaging diverse stakeholders to deliver value creation, drive business growth and offer the finest customer experience
Combines design thinking with strong analytical and problem-solving skills to deliver digital transformation solutions
Proficient at building and cultivating trusting relationships with executives across the board
Overview
14
14
years of professional experience
3
3
years of post-secondary education
3
3
Certificates
Work History
AEM Architect & Technical Lead
BNP Paribas
01.2018 - Current
Leading team of 12 members , build and maintain
15+ websites for different geographies, Hybrid mobile application
Design and implemented AEM architecture solutions based on
AEM 6.X versions , AEM Mobile, AEM Communities and Adobe Campaign
Monitored metrics and developed actionable insights to improve efficiency and performance.
Architect and develop solutions for highly scalable, highly available systems • Provide architecture services for highly integrated and high performing AEM solutions
Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Played instrumental role in client satisfaction by working with operational teams for proper resolution of service issues.
Developed detailed plans based on broad guidance and direction.
Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team.
Monitored customer progress and addressed customer inquiries with timely and accurate updates.
Defined clear targets and objectives and communicated to other team members.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
AEM Developer
Cognizant Technology Solutions, CTS
02.2011 - 12.2017
Managed 6 highly visible projects and ensured that
they are completed under stipulated budget.
Improved cost performance and project
cycle time by establishing robust project plan
and clearly defining project scope.
Managed team of 10+ co-located in Chennai,
Singapore, Lisbon & Geneva and ensure team
works on sprints to ensure on-time delivery of releases providing end user satisfaction
Performed IT governance activities to ensure smooth
start of project such as on-boarding of
applications to clarity, JIRA, Confluence, IT risk
approval, Security validation & architecture
validation in coordination with IT lead. Performed
risk management to minimize project risks and
highlight management on timely manner in case
of high risk issues.
Highly proficient in collaborating with project
stakeholders, end-users, business partners, and
technical team members to deliver high quality
projects.
Ensured resource availability and allocation for
smooth project delivery.
Motivate the team including testers, developers &
business analysts to deliver the project on time.
Train business users on how to author & utilize the
platforms or applications.
Software Developer
CMC Limited
09.2009 - 10.2010
Education
Bachelors of Technology (B.Tech) - Computer Science
University of Kerala
Kerala, India
09.2005 - 03.2009
Skills
Adobe Experience Manager
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Certification
Certified Scrum Master
Timeline
AEM Architect & Technical Lead
BNP Paribas
01.2018 - Current
AEM Developer
Cognizant Technology Solutions, CTS
02.2011 - 12.2017
Software Developer
CMC Limited
09.2009 - 10.2010
Bachelors of Technology (B.Tech) - Computer Science