Gaven Jones
Huntington Beach,USA
Summary
Experienced food server with a track record of exceeding guest expectations and maintaining poise in fast-paced environments. Skilled in anticipating and fulfilling guest's needs, clarifying special orders, and promoting cuisines, spirits, and wines. Organized and able to prioritize tasks to stay ahead of the guest experience. Loyal team player who works carefully, cleanly, and safely. Responsible, reliable, and dedicated to providing exceptional customer service.
Overview
9
9
years of professional experience
Work History
FOOD SERVER
Bandera
Corona Del Mar, CA
10.2025 - Current
- Delivered exceptional dining experiences through attentive service and detailed menu knowledge.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment, food delivery, and table turnover.
- Trained new servers on fine dining etiquette and operational procedures.
- Managed multi-table service efficiently while maintaining high standards of guest satisfaction.
- Delivered exceptional, personalized service to guests in a high-volume, consistently exceeding sales targets for wine and premium spirits.
- Maintained deep knowledge of scratch-kitchen menu items, including daily features and ingredient sourcing, to accommodate dietary restrictions and allergies.
- Maintained high-standards in a fast-paced environment, contributing to a professional and welcoming atmosphere.
FOOD SERVER
VIVA - Resorts World Las Vegas, NV
Las Vegas, NV
05.2024 - 08.2025
- Greet and welcome all guests in a professional manner upon seating.
- Establish the pace of the meal in accordance with the table's individual needs.
- Anticipate guest needs and acknowledge special requests and act.
- Maintain knowledge of house drink selection and menu items and make recommendations to dining room guests.
- Deliver beverages, including alcoholic options to guests.
- Ensure table side food service and quality presentation.
- Present guest with their check and bid them farewell upon departure.
- Maintain a clean, sanitized and organized work area.
- Provide proper communication and promptly resolve guest issues.
- Ensure all ¡VIVA! core values and property and department standards are implemented and applied.
FINE DINING SERVER
LA FONTAINE - Fontainebleau Las Vegas, NV
Las Vegas, NV
02.2024 - 04.2024
- Consistently provided professional, friendly and engaging service.
- Displayed enthusiasm and knowledge about the restaurant's menu.
- Routinely supported other areas of the restaurant as requested including running food, bussing tables, & resetting tables to proper formal setting.
- Greeted guest with a warm and friendly demeanor.
- Provided menu recommendations.
- Gained deep knowledge of French wine and regions.
- Skillfully promoted items on beverage lists.
- Provided table side service when needed.
- Successfully managed time by balancing multiple tables simultaneously while ensuring timely service for each guest.
- Inspected dining room prior to opening for cleanliness and set up according to standards.
FOOD SERVER
KASSI BEACH HOUSE - Virgin Hotel Las Vegas, NV
Las Vegas, NV
05.2022 - 02.2023
- Recorded food and drink orders and served customer requests to the highest standards.
- Quickly and effectively use the POS system to put in orders and modify them based on requests and food allergies.
- Upsell menu items like wine and dessert in a way that is honest and makes customers happy they decided to spend a little more.
- Made suggestions to customers based on preferences.
- Efficient and effective customer service contributed to improved rates of return business.
- Cleaned and reset tables promptly and efficiently for incoming customers, with a noticeable impact on reduced wait times.
- Always mindful of sanitation and safety considerations when handling food.
FINE DINING SERVER
TABLEAU - Wynn Las Vegas, NV
Las Vegas, NV
09.2017 - 02.2022
- Delivered exceptional dining experiences through attentive service and detailed menu knowledge.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment, food delivery, and table turnover.
- Trained new servers on fine dining etiquette and operational procedures.
- Managed multi-table service efficiently while maintaining high standards of guest satisfaction.
- Delivered exceptional, personalized service to guests in a high-volume, consistently exceeding sales targets for wine and premium spirits.
- Maintained deep knowledge of scratch-kitchen menu items, including daily features and ingredient sourcing, to accommodate dietary restrictions and allergies.
- Maintained high-standards in a fast-paced environment, contributing to a professional and welcoming atmosphere.
Education
Bachelor's Degree - Kinesiology
University of Nevada Las Vegas
Las Vegas, NVHigh School Diploma -
Long Beach Poly High School
Long Beach, CASkills
- Exceeding guest expectations
- Maintaining poise
- Sense of humor
- Anticipating
- Fulfilling guest's needs
- Clarifying special orders
- Prioritize tasks
- Stay ahead of the guest experience
- Knowledge of cuisines
- Knowledge of spirits
- Knowledge of wines
- Promoting cuisines
- Promoting spirits
- Promoting wines
- Loyal team player
- Responsible
- Reliable
- Dedicated
- Dependable
LANGUAGES
English Fluent
American Sign Language Fluent
Timeline
FOOD SERVER
Bandera
10.2025 - Current
FOOD SERVER
VIVA - Resorts World Las Vegas, NV
05.2024 - 08.2025
FINE DINING SERVER
LA FONTAINE - Fontainebleau Las Vegas, NV
02.2024 - 04.2024
FOOD SERVER
KASSI BEACH HOUSE - Virgin Hotel Las Vegas, NV
05.2022 - 02.2023
FINE DINING SERVER
TABLEAU - Wynn Las Vegas, NV
09.2017 - 02.2022
Bachelor's Degree - Kinesiology
University of Nevada Las Vegas
High School Diploma -
Long Beach Poly High School