Gavin Barnhill
Phoenix,AZ
Summary
Dynamic Shift Supervisor at PLS Financial Services with a proven track record in cash handling and team building. Successfully mentored staff to enhance performance and fostered a collaborative environment, leading to improved service quality. Skilled in conflict resolution, cash handling and inventory management, ensuring operational excellence and customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shift Supervisor
PLS Financial Services
Phoenix, AZ
03.2023 - Current
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Delegated tasks to employees and monitored activities and task completion.
- Assisted upper management with daily operations to meet standards of service and quality.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Tracked daily cash differences, compiled reports, and compared past data to find causes.
Shift Leader
Walgreens
Tempe, AZ
04.2021 - 03.2023
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
- Managed inventory levels and placed orders to ensure product availability and minimize waste.
- Upheld company standards and compliance requirements for operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Checked orders for quality and completeness.
- Fostered a team-oriented environment to increase morale and productivity.
Assistant Store Manager
Circle K
Phoenix, AZ
06.2017 - 04.2021
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Coached and developed store associates through formal and informal interactions.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Education
High School Diploma -
Elk City Highschool
Elk City, OK05-2016
Skills
- Cash handling
- Customer service
- Team building
- Conflict resolution
- Time management
- Multitasking capacity
- Conflict resolution techniques
- Safety procedures
- Inventory assessment
- Safety awareness
- Staff training and development
Certification
- Notary Public 2024-2028
Timeline
Shift Supervisor
PLS Financial Services
03.2023 - Current
Shift Leader
Walgreens
04.2021 - 03.2023
Assistant Store Manager
Circle K
06.2017 - 04.2021
High School Diploma -
Elk City Highschool
Similar Profiles
Ta'Ja GreenTa'Ja Green
Assistant Store Manager at PLS Financial ServicesAssistant Store Manager at PLS Financial Services
KASSANDRA A VENTURAKASSANDRA A VENTURA
Customer Service Shift Supervisor at PLS Financial ServicesCustomer Service Shift Supervisor at PLS Financial Services
Yefry A NunezYefry A Nunez
Teller Manager at PLS Financial ServicesTeller Manager at PLS Financial Services