Summary
Overview
Work History
Education
Skills
Certification
Timeline
Education and Training
Generic

Gavin Bowen

CO

Summary

Certified Peer Support professional with solid experience in supporting individuals through recovery and personal growth. Strong focus on team collaboration and achieving impactful results. Known for reliability, adaptability, and effective communication. Skilled in active listening, empathy, and problem-solving. Passionate about fostering supportive and inclusive environment.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Certified Peer Support Specialist

Solari
03.2025 - Current
  • Demonstrated expertise in empathetic communication and active listening, supporting individuals through emotional distress and mental health challenges
  • Proficient in peer support methodologies, fostering trust and resilience through nonjudgmental dialogue and resource navigation
  • Proficient in maintaining accurate and confidential records of client interactions, ensuring compliance with organizational and ethical standards
  • Trained and mentored fellow peer support specialists during warmline shifts, providing guidance, emotional support, and skill-building in real-time client interactions
  • Demonstrated respect, friendliness and willingness to help wherever needed.

BEHAVIOR TECHNICIAN

Treeline Pass
07.2024 - 02.2025
  • Delivered compassionate care to increase comfort and psychological, social, and spiritual well-being.
  • Maintained strict data confidentiality and privacy on information related to individuals.
  • Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
  • Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.

PEER SUPPORT SPECIALIST

Community Reach Center
07.2023 - 07.2024
  • Facilitated individual and group sessions to provide guidance and counseling.
  • Assisted clients with developing healthy coping skills to manage stressors.
  • Developed positive relationships with clients by providing a safe, supportive environment.
  • Collaborated with multidisciplinary teams to ensure continuity of care for clients.
  • Maintained accurate records of client progress through use of electronic medical record system.
  • Educated clients on available community resources that could enhance their quality of life.
  • Coordinated referrals for additional services as needed based on client needs.
  • Participated in weekly team meetings to discuss cases and develop treatment plans.

PEER SUPPORT SPECIALIST

Diversus Health
03.2022 - 06.2023
  • Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills
  • Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery
  • Communicated with individuals' family members, offering information and insight into support services available at community level
  • Preformed follow up contacts with crisis center clients daily
  • Shared personal experiences of recovery to build sense of hope in clients.


SALES ASSOCIATE

Taspen's Organics
06.2019 - 12.2021
  • Provided positive first impressions and ongoing customer service to customers
  • Helped customers locate products and checked store system for merchandise at other sites
  • Used POS system to process sales, returns, online orders and gift card activations

DISHWASHER/LINECOOK, Crossroads Pub and Grill
05.2017 - 09.2018
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business

LABORER, Designs by Sundown
05.2015 - 09.2017
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
  • Worked with coworkers to complete tasks.

Education

HIGH SCHOOL DIPLOMA -

Conifer Senior High School
Conifer, CO
05.2018

Skills

  • Active listening and empathetic engagement
  • Conflict resolution and de-escalation techniques
  • Clear and compassionate verbal communication
  • Collaborative teamwork and peer mentorship
  • Cultural sensitivity and inclusive dialogue
  • Accurate and confidential documentation
  • Time management and task prioritization
  • Creative solution development under pressure
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
  • Remote communication tools (Zoom, Teams, etc)
  • Familiarity with mental health support platforms and CRMs
  • Initiative and self-motivation in independent work

Certification

  • Certified Peer and Family Specialist – trained in recovery-oriented support and advocacy
  • CPR & First Aid – certified in emergency response and life-saving procedures
  • QMAP (Qualified Medication Administration Personnel) – authorized to safely administer medications in approved settings
  • Mental Health First Aid – certified in identifying, understanding, and responding to signs of mental health and substance use challenges

Timeline

Certified Peer Support Specialist

Solari
03.2025 - Current

BEHAVIOR TECHNICIAN

Treeline Pass
07.2024 - 02.2025

PEER SUPPORT SPECIALIST

Community Reach Center
07.2023 - 07.2024

PEER SUPPORT SPECIALIST

Diversus Health
03.2022 - 06.2023

SALES ASSOCIATE

Taspen's Organics
06.2019 - 12.2021

DISHWASHER/LINECOOK, Crossroads Pub and Grill
05.2017 - 09.2018

LABORER, Designs by Sundown
05.2015 - 09.2017

HIGH SCHOOL DIPLOMA -

Conifer Senior High School

Education and Training

true

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