Gavin Capasso
Tampa,FL
Summary
Sales and operations professional with a strong background in real estate support and hospitality management. Proven ability to drive revenue, manage client relationships, and oversee day-to-day operations with a focus on efficiency and customer satisfaction. Skilled in coordinating property transactions, managing vendor relationships, and providing excellent service in fast-paced settings. Recognized for communication skills, problem-solving, and the ability to build trust with clients while consistently exceeding performance expectations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Busser
Casa Santo Stefano
Tampa, FL
02.2026 - Current
- Supported dining operations by efficiently clearing and resetting tables for optimal guest experience.
- Assisted kitchen staff by delivering plates and replenishing supplies during peak service times.
- Maintained cleanliness and organization in dining areas, ensuring compliance with health and safety standards.
- Collaborated with servers to enhance service flow and improve overall customer satisfaction.
Property Management Assistant
Crew Developments
Tampa, FL
06.2025 - Current
- Coordinated tenant communications and resolved inquiries to enhance resident satisfaction.
- Assisted in property inspections, ensuring compliance with safety and maintenance standards.
- Managed lease agreements and renewals, streamlining administrative processes for efficiency.
- Supported budgeting activities by tracking expenses and maintaining financial records accurately.
- Development budget tracking
- Enhanced residential and rental sales through creative ads/listings
- Owner Relations & Investor Communication
Mate
Bay Tours Inc
Bay Shore, NY
04.2020 - 08.2025
- Docked and undocked vessel using radios, depth finders, radars, lights, lighthouses and buoys to make safe and accurate operational decisions..
- Thoroughly inspected boats before each embarkment to verify maximum reliability.
- Answered the company phone
- Bartender
- Met customer call guidelines for service levels, handle time and productivity.
- Handled day to day vessel/company operations
Refree
University of Tampa
Tampa, FL
09.2022 - 05.2024
- Enforced game rules and regulations to ensure fair play and sportsmanship.
- Collaborated with coaches and players to facilitate clear communication during matches.
- Assessed on-field situations quickly, making accurate decisions under pressure.
- Mentored junior referees, providing guidance on rule interpretation and conflict resolution.
Education
Bachelor of Science - Financial Enterprise System
The University of Tampa
Tampa, FL05.2025
Skills
- USCG regulations
- Rental Agreement
- Transaction Coordination
- Client Relationship Management
- Negotiation & Closing Support
- Market Research & Competitive Analysis
- Budget Tracking
- High-Level Customer Service
- Digital Marketing
- Coding with R
- Microsoft Excel
- Leadership
Certification
Hubspot Certification in Digital Marketing (2025)
Timeline
Busser
Casa Santo Stefano
02.2026 - Current
Property Management Assistant
Crew Developments
06.2025 - Current
Refree
University of Tampa
09.2022 - 05.2024
Mate
Bay Tours Inc
04.2020 - 08.2025
Bachelor of Science - Financial Enterprise System
The University of Tampa