- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I offer time and support to shelters for stray animals, to help them find a home
- I enjoy participating in community trots/races for overall physical and mental well-being
Gavin Carter
Wildwood,MO
Summary
Personable and organized, with keen eye for aesthetics and passion for customer satisfaction. Understanding of design principles and inventory management, paired with skills in creative arrangement and team collaboration. Committed to enhancing any shopping experience and achieving exceptional display results.
Overview
5
5
years of professional experience
Work History
Processing Clerk
Irene's Floral Design
09.2024 - 07.2025
- Made sure product was displayed neatly, clearly and correctly, as all flowers must be, to ensure the best quality in the store and out the door.
- Streamlined interdepartmental communication by serving as a liaison between the processing team and design team when necessary.
- Maintained pitch database for accurate and updated information.
- Achieved higher client satisfaction rates by providing prompt responses to any issues.
- Identified discrepancies and flaws in processed product, taking immediate corrective actions to ensure accuracy and completeness.
- Provided backup support to other clerical staff, further contributing to a positive and collaborative work environment.
- Enhanced workflow efficiency by promptly sorting, organizing, and distributing incoming correspondence for further processing.
- Provided prompt customer service and everyday tasks to ensure their experience in the store was quick, simple and undoubtedly satisfactory.
- Specialized as a back-up designer, which helped alleviate an overloads of orders during especially busy points of the year.
- Kept the shop, not just looking, but actually being clean, neat, straight and easy to navigate.
- Made to sure to assist the owner and manager with every odd job that may have not fell within any of the tasks of existing positions.
Temporary Bookseller
Barnes & Noble
07.2024 - 09.2024
- Assisted customers in locating desired titles, resulting in repeat business and positive feedback.
- Catalogued books, games, giftware, so they may be found easily by both co-workers and customers alike.
- Assisted with most tasks required in opening a store in a high traffic environment (Galleria Mall).
Assistant Floral Manager
Schnucks Markets
10.2022 - 07.2024
- Enhanced customer satisfaction by providing personalized flower arrangement recommendations and solutions.
- Implemented new procedures to streamline department workflow, increasing overall efficiency and productivity while reducing waste.
- Processed and reviewed perishable product daily, to ensure the best and freshest merchandise remained on the sales floor.
- Devised creative solutions for custom orders, exceeding client expectations consistently.
- Consistently provided excellent customer service, resulting in a high rate of repeat business and positive word-of-mouth referrals.
- Collaborated with team members to design eye-catching floral displays for seasonal promotions and special events.
- Mentored junior staff, resulting in improved efficiency and overall productivity within the department.
- Managed budget efficiently while prioritizing purchases according to seasonal demand or customer requests.
- Inventoried plants and flower care supplies and ordered more if needed,
- Drove the department to produce record-breaking sales across all departments in the company, in both daily, weekly and yearly parameters.
Retail Clerk
Schnucks Markets
04.2020 - 10.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Achieved high levels of accuracy when managing inventory, resulting in minimal discrepancies and improved overall efficiency.
- Processed returns and exchanges swiftly, maintaining customer satisfaction while adhering to store policies.
- Developed strong relationships with customers by delivering exceptional service and addressing their needs efficiently.
- Assisted with inventory management, conducting regular stock checks and restocking shelves as needed.
Education
Bachelor of Science - Particle Physics
Missouri State University
Springfield, MO05-2022
Skills
- Workload management
- Efficiency optimization
- Client relationship management
- Process flows
- Continuous improvement
- Inventory management
- Quality assurance
- Teamwork and collaboration
- Customer service
- Neatness and Organization
- Problem-solving
- Attention to detail
- Critical thinking
- Active listening
Interests
Timeline
Processing Clerk
Irene's Floral Design
09.2024 - 07.2025
Temporary Bookseller
Barnes & Noble
07.2024 - 09.2024
Assistant Floral Manager
Schnucks Markets
10.2022 - 07.2024
Retail Clerk
Schnucks Markets
04.2020 - 10.2022
Bachelor of Science - Particle Physics
Missouri State University
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