Gavin Corrigan
Cedar Grove
Summary
Performance-driven Senior Vice President with 14 years of experience supporting and leading a global front office production support team within Fixed Income. Passionate about applying excellent organization and communication skills to manage and lead teams, technical projects and global initiatives. Results-oriented individual well-versed in interfacing and consulting on process improvements and projects to drive results based on sound overall judgment.
Overview
2026
2026
years of professional experience
Work History
Senior Vice President
Citi
Senior Vice President
Citi
11.2021 - Current
- Global head of the Spread Products Production Management organization, within Fixed Income, overseeing approx 70 FTE's and 13 leads
- Driven YOY stability improvements resulting in 50% reduction in major incidents
- Improved application stability for core risk and etrading applications, through stability initiates, application deep dives and support books of work
- Identified manual processing deficiencies and instituted automation techniques, reducing manual effort while increasing workflow efficiency
- Strong focus on automating manual processes, reducing manual touch points within production environment, through reduction and automation projects and initiatives
- Liaise closely with SP business, including desk heads and business managers to facilitate business technology concerns and improvements
- Collaborated closely with production support management to drive strategy through development and implementation of new processes
- Directly responsible for hiring of new employees into the organization, including oversight of the graduate program
Vice President
Citi
01.2018 - Current
- Lead a production support team for EMEA and NAM regions, who are directly responsible for sales and trading applications for 10+ Front Office desks, within Citi's Global Spread Product's (GSP) business
- Merged Credit and Mortgages support teams into one Front Office Spread Products Support team
- Contributed to 30% expansion of GSP Support team, expanding application support to new strategic applications, in addition to previously supported dev applications
- Managed the production support graduate program within Citi, ensuring a successful program both for graduates and the associated application support teams
- Demonstrated proficient leadership skills to motivate employees and build competent teams
- Managed and coordinated major technology migrations and upgrades
- Lead industry set continuity of business tests, required as part of yearly regulator review
- Coach and mentor junior talent, in addition to prospective talent both inside and outside the organization
Assistant Vice President
Citi
07.2012 - 01.2018
- Supported Credit Front Office business, assisting with application issues impacting critical etrading, risk and pricing apps
- Identified root causes of recurring problems to implement effective solutions.
- Supported end to end batch flows for critical EOD risk batches with deliveries to multiple trading desks and downstream clients
- Implemented ITRS monitoring for critical risk and etrading flows, using customized scripts to filter key data and batch information into dashboards used by nearshore support teams.
- Worked with development and business partners to successfully automate components of Critical Credit Business events.
- Owned problem and incident management for global Credit support team
- Facilitated and participated in major continuity of business tests, industry wide tests and major development migrations.
Education
Bachelor of Science - Computing & Information Technology
Queens University Belfast
06.2012
Skills
- Strong analytical and problem solving skills
- Strong organizational and communication skills
- Experienced in strategic leadership
- Operational excellence
- ITRS certified
- ITIL certified
- Leading at Citi
- iLead 2023
Timeline
Senior Vice President
Citi
11.2021 - Current
Vice President
Citi
01.2018 - Current
Assistant Vice President
Citi
07.2012 - 01.2018
Senior Vice President
Citi
Bachelor of Science - Computing & Information Technology
Queens University Belfast
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