Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Gavin Craig

Springfield,MO

Summary

Detail oriented IT Technician with an emphesis in network hardware infrastructure of all kinds. Versatile, efficient, determined.

Overview

2
2
years of professional experience

Work History

On-Site ISP IT Support

Thunder Ridge Nature Arena
05.2024 - 09.2024
  • On-Site ISP Support during Setup and Concerts
  • Installed and Managed all Wireless AP Infrastructure
  • Installed over 200 AP's throughout the Venue
  • Installed Switches, Routers, and UPS
  • Managed Switched Fiber/Ethernet Networks
  • Diagnosed Faults in Fiber/Ethernet Infrastructure
  • Consistently kept Network Documentation Current and Accurate
  • Installed and Positioned WiMax Wireless Network Equipment

Data Center/Field Technician

Network Advisors
05.2024 - 09.2024
  • Built MDFs and IDFs for Fiber/Ethernet Networks
  • Designed and Cabled Server Racks
  • Upgraded/Repalced Server Hardware Components
  • Configured/Managed Mikrotik, Ubiquiti, and Meraki Equipment
  • Diligently Kept Network Documentation Current and Accurate
  • Supported and remedied ISP Client's Network Faults and Outages
  • Installed Starklink Dis Infrastructure
  • Built and Maintained relations with other ISPs

Noteable Projects:

Thunder Ridge Nature Arena

Vibe Appartments

Bluebird Underground Data Center

Sub-Contracted Field Technician

WON Technologies
05.2024 - 09.2024
  • Replaced WiMax Wireless Communication Equipment
  • Scaled Wireless Communication Towers

Field Technician

Netvision Communications
10.2023 - 04.2024
  • Retrofitting CAT and fiber optic cabling.
  • Splicing fiber optic cabling.
  • Installing routers, switches, media converters, POE injectors, and fiber optic cabling.
  • Installing WiMAX radios on structures and towers.
  • Tower climbing.
  • Fiber optic and CAT mechanical tipping.
  • Performing Troubleshooting on radio equipment and implementing solutions.
  • Proficient with Ubiquity and Mikrotik wireless communication products.
  • Communicated with customers to provide updates, gather information and resolve issues.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Identified potential problems and implemented preventative measures.

Low Voltage Electrician

Netvision Communications
05.2023 - 10.2023
  • Installed CAT cabling into new construction buildings.
  • Tipped and Keystoned CAT cabling.
  • Spliced fiber optics.
  • Operated heavy machinery.
  • Fiber optic backbone infrastructure installation.
  • Installed fiber optic splice enclosures.
  • CAT and fiber optic network troubleshooting.

Fiber Optic Technician

Netvision Communications
04.2022 - 01.2023
  • Effectively worked with all different types of fiber optic enclosures.
  • Coordinated installation of new users and relocations of existing users.
  • Installed fiber optics and CAT cable into new and retrofitted structures.
  • Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
  • Interpreted fiber optic and CAT schematics.
  • Responded to service requests during and after business hours.
  • Laid conduit and fiber backbone throughout business and residential areas.
  • Heavy equipment operation.

Education

Associate of Applied Science - ITI

Ozarks Technical Community College
Springfield, MO
05.2024

Certificate of Achievement - Networking Technology -

Ozarks Technical Community College
Springfield, MO
05.2023

Skills

  • Accurate Documentation
  • Technical Documentation
  • Communications Expertise
  • Troubleshooting Networks
  • Software Evaluation
  • Tower Climbing
  • Hardware and Software Repair
  • Fiber Optics Splicing, Repair, and Testing
  • Effective Problem-Solver
  • Network Design
  • Low voltage expertise

Timeline

On-Site ISP IT Support

Thunder Ridge Nature Arena
05.2024 - 09.2024

Data Center/Field Technician

Network Advisors
05.2024 - 09.2024

Sub-Contracted Field Technician

WON Technologies
05.2024 - 09.2024

Field Technician

Netvision Communications
10.2023 - 04.2024

Low Voltage Electrician

Netvision Communications
05.2023 - 10.2023

Fiber Optic Technician

Netvision Communications
04.2022 - 01.2023

Associate of Applied Science - ITI

Ozarks Technical Community College

Certificate of Achievement - Networking Technology -

Ozarks Technical Community College
Gavin Craig