Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

GAVIN CRAIG

Green Bay

Summary

Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Security Specialist

Target
06.2024 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Collaborated with local law enforcement agencies to establish strong relationships, increasing the effectiveness of joint responses to incidents.
  • Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.
  • Performed regular audits of existing security measures, identifying areas for improvement and recommending changes accordingly.
  • Investigated reported incidents thoroughly, determining root causes and implementing corrective actions to prevent recurrence effectively.
  • Reduced security incidents by developing comprehensive emergency response plans and coordinating drills for staff.
  • Enhanced asset protection strategies by conducting thorough risk assessments and implementing effective loss prevention measures.
  • Reduced shrinkage across multiple locations through effective asset protection strategies and regular audits.
  • Trained employees in best practices for asset protection, increasing awareness of potential risks and vulnerabilities.
  • Provided timely reports on asset protection performance metrics to senior management, supporting informed decisionmaking.
  • Analyzed incident reports for patterns of theft or fraud, adjusting asset protection strategies accordingly for optimal results.

Scheduling Specialist

Rayus Radiology
01.2023 - 06.2024
  • Acted as first point of contact and set appointments for prospective clients.
  • Increased schedule adherence through consistent monitoring and real-time adjustments as needed.
  • Assisted in employee onboarding by developing comprehensive training schedules tailored to individual learning needs.
  • Provided detailed information about available services and requirements.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Helped office staff prepare reports and presentations for internal or client-related use.

Residential Care Specialist

Rogers Behavioral Health
03.2022 - 01.2023
  • Taught residents important life skills through instructional sessions and direct mentoring
  • Facilitated group and individual counseling for residents
  • Attended to personal, health and behavioral needs of residents
  • Administered medication and kept accurate records in medication log
  • Prepared patients for appointments, completing intake processes and giving instructions
  • Assisted with examinations, treatments and office procedures
  • Maximized unit efficiency, keeping supplies and records well-organized for expected needs
  • Administered medications to patients and monitored patients for reactions or side effects
  • Maintained accurate records and charted consistently in EHR system

Behavior Health Technician

Genesee Community Services
05.2021 - 03.2022
  • Anticipated and prevented problematic behaviors through regular observations and used skills to de-escalate growing conflicts
  • Managed crisis situations effectively with effective use of therapeutic communication skills centered on calm approaches and avoidance of power struggles
  • Entered, transcribed, recorded, stored, and maintained patient information in written or electronic forms
  • Delivered caring and successful therapy to patients with proper safety and security measures for staff and individuals under care
  • Promoted client wellness and independence with close support and proactive skill building

Education

Justice And Community Advocacy -

Northeastern WI Technical College
Green Bay, WI

High School Diploma -

Whitnall Highschool
Greenfield
06.2019

Skills

  • Conflict resolution
  • Time management
  • Crisis handling
  • Patient assessment
  • Analytical thinking

Certification

Basic Life Support For Healthcare and Public Safety (BLS), 03/01/22

Timeline

Security Specialist

Target
06.2024 - Current

Scheduling Specialist

Rayus Radiology
01.2023 - 06.2024

Residential Care Specialist

Rogers Behavioral Health
03.2022 - 01.2023

Behavior Health Technician

Genesee Community Services
05.2021 - 03.2022

Justice And Community Advocacy -

Northeastern WI Technical College

High School Diploma -

Whitnall Highschool

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GAVIN CRAIG