Summary
Work History
Education
Skills
Affiliations
Timeline
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Gavin Crocker

Irvine,CA

Summary

Enthusiastic professional with experience in customer service and team collaboration. Skilled in problem-solving and creating welcoming environments, committed to enhancing guest experiences and driving team success. Ready to contribute to a positive workplace culture.

Work History

Guest Service Representative

Bubbly Paws
Lake Forest, California
10.2025 - Current
  • Manage appointment scheduling and ensure timely service delivery
  • Maintain the cleanliness of the facility and ensured a welcoming environment
  • Promote high level of guest satisfaction through genuine, enthusiastic and friendly interactions
  • Answer incoming calls from guests seeking reservations or general information
  • Greet walk-in and phone guests, determining interests and needs
  • Provide assistance to guests throughout their stay

Courtesy Clerk

Ralphs
Mission Viejo, California
08.2025 - 09.2025
  • Assisted customers with bagging groceries efficiently and courteously
  • Maintained cleanliness of store aisles and checkout areas to ensure safety
  • Stocked shelves with merchandise while following store organization guidelines
  • Collaborated with team members to ensure smooth store operations during busy periods
  • Assisted in handling customer inquiries and resolving issues promptly and politely
  • Provided excellent customer service by being friendly and courteous at all times

Education

Bachelor of Arts -

Concordia University Irvine
Irvine, CA

Skills

  • Customer service
  • Time management
  • Team collaboration
  • Conflict resolution
  • Effective communication
  • Problem solving
  • Facility maintenance
  • Guest relations
  • Organization
  • Fast Learner

Affiliations

Concordia University Irvine Cross Country and Track Athlete

Timeline

Guest Service Representative

Bubbly Paws
10.2025 - Current

Courtesy Clerk

Ralphs
08.2025 - 09.2025

Bachelor of Arts -

Concordia University Irvine