Gavin Day
Morgantown,West Virginia
Summary
Customer-savvy [Job Title] accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
5
5
years of professional experience
Work History
Host
Applebees
05.2022 - 02.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Retail Associate
Primark
09.2021 - 10.2022
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Increased sales revenue by offering targeted promotions and upselling related items.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Streamlined store operations by organizing merchandise displays for optimal visibility and accessibility.
Bus Boy
Sweet Lew's Cafe
05.2018 - 08.2018
- Improved customer experience by promptly clearing and cleaning tables after guest departure.
- Assisted servers in handling large parties, ensuring timely food delivery and table maintenance.
- Supported servers with additional tasks such as refilling drinks, taking orders, or bringing out food when needed.
Education
Bachelor of Science - Chemistry
West Virginia University
05.2027
GED -
Freehold Township High School
Freehold, NJ06.2023
Skills
- Reservations Management
- Server Support
- Telephone Reception
- Team Collaboration
- Regulatory Compliance
- Money Handling
- Loss Prevention
- Display Setup
Timeline
Host
Applebees
05.2022 - 02.2023
Retail Associate
Primark
09.2021 - 10.2022
Bus Boy
Sweet Lew's Cafe
05.2018 - 08.2018
Bachelor of Science - Chemistry
West Virginia University
GED -
Freehold Township High School
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