Gavin Ellis
The Colony,TX
Summary
Dedicated retail associate with a strong track record in sales, inventory management, packing and unpacking, and customer service. Proven expertise in handling transactions accurately, resolving inquiries, and ensuring a well-organized work environment. Known for delivering outstanding customer service by addressing inquiries, resolving issues, and making personalized recommendations.
Overview
1
1
year of professional experience
Work History
Temp Worker
Barnes and Noble College
Denton, TX
12.2024 - 01.2025
- Broke down boxes for garbage and recycling.
- Maintained positive working relationship with fellow staff and management.
- Assisted with loading and unloading trucks when necessary.
- Marked and labeled containers, container tags or products using marking tools.
- Ensured that all packages were properly sealed, labeled and shipped out in a timely manner.
- Followed company guidelines for packing methods and packaging materials.
- Checked items against orders for accuracy and quality before packing.
Store Associate
ZT Records
Frisco, TX
05.2024 - 12.2024
- Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
- Conducted price checks and updated pricing information as needed.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Organized store displays to ensure maximum visibility of products.
- Processed sales transactions accurately and efficiently at the cash register.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered incoming calls regarding product inquiries or orders.
- Performed daily opening and closing procedures for store operation.
Electronics Associate
Walmart
Lewisville, TX
10.2023 - 02.2024
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Organized store by returning merchandise to proper areas and restocked displays.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Performed preventive maintenance on electronic equipment.
- Answered store and merchandise questions and led customers to wanted items.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Repaired systems, equipment and subassemblies by replacing defective components or line replaceable units.
Education
High School Diploma -
Winfree Academy Charter School
Lewisville, United States05.2024
Skills
- Technical skills
- Sales experience
- Mail handling
- Telephone and email etiquette
- Strong problem solver
- Inventory control
- Database management
- Self-Driven Initiative
- Teamwork and collaboration
Languages
English
Affiliations
- Avid music enthusiast with knowledge in playing multiple instruments
- Knowledge in maintenance and repairs with multiple instruments
Accomplishments
- Graduated top 10% of my Class
- Won awards regarding my participation in National Art Honors Society
Timeline
Temp Worker
Barnes and Noble College
12.2024 - 01.2025
Store Associate
ZT Records
05.2024 - 12.2024
Electronics Associate
Walmart
10.2023 - 02.2024
High School Diploma -
Winfree Academy Charter School
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