Gavin Fahey
Eagle Mountain,UT
Summary
Driven professional with a background in technology and a passion for public service. Known for maturity, accountability, and calm decision-making under pressure. At this stage of life, seeking to apply strong analytical, communication, and teamwork skills to a career in law enforcement where I can serve with purpose, protect others, and contribute to safer communities.
Overview
10
10
years of professional experience
Work History
Platform Engineer
Adobe
Lehi, UT
06.2021 - Current
- Designed and implemented automated deployment pipelines using CI/CD tools.
- Collaborated with development teams to optimize application performance and scalability.
- Built and continue to enhance a custom ServiceNow portal using React, delivering new features, improved functionality, and ongoing support to meet evolving business needs.
IT Site Support Technician II
Western Governors University
Salt Lake City, UT
12.2018 - 05.2021
- Displayed leadership and took initiative leading to a promotion.
- Used systems (ServiceNow, AD, IIQ, SRM, O365, SQL) to onboard/offboard employees.
- Develop, implement, improve, and automate workflows to increase productivity.
- ServiceNow Task and Incident fulfillment, KB's, Requests, and utilized Service Catalog.
IT Desktop Support
Adobe (Milestone Technologies Inc.)
Lehi, UT
02.2016 - 05.2018
- Configured PC and Mac laptops among other devices within required deadlines.
- Consistently went above and beyond to deliver exceptional customer service.
- Assisted with documentation to create ServiceNow KB articles.
Education
BS - Software Development
Western Governors University
Salt Lake City, UT11.2020
Skills
- Verbal Communication
- Critical Thinking
- Organization
- Self-Motivated
- Problem Solving
- Technology Proficiency
- Adaptability
- Attention to Detail
Timeline
Platform Engineer
Adobe
06.2021 - Current
IT Site Support Technician II
Western Governors University
12.2018 - 05.2021
IT Desktop Support
Adobe (Milestone Technologies Inc.)
02.2016 - 05.2018
BS - Software Development
Western Governors University