Gavin Fahey
Eagle Mountain,UT
Summary
Driven professional with a background in technology and a passion for public service. Known for maturity, accountability, and calm decision-making under pressure. At this stage of life, seeking to apply strong analytical, communication, and teamwork skills to a career in law enforcement where I can serve with purpose, protect others, and contribute to safer communities.
Overview
10
10
years of professional experience
Work History
Platform Engineer
Adobe
06.2021 - Current
- Designed and implemented automated deployment pipelines using CI/CD tools.
- Collaborated with development teams to optimize application performance and scalability.
- Built and continue to enhance a custom ServiceNow portal using React, delivering new features, improved functionality, and ongoing support to meet evolving business needs.
IT Site Support Technician II
Western Governors University
12.2018 - 05.2021
- Displayed leadership and took initiative leading to a promotion.
- Used systems (ServiceNow, AD, IIQ, SRM, O365, SQL) to onboard/offboard employees.
- Develop, implement, improve, and automate workflows to increase productivity.
- ServiceNow Task and Incident fulfillment, KB's, Requests, and utilized Service Catalog.
IT Desktop Support
Adobe (Milestone Technologies Inc.)
02.2016 - 05.2018
- Configured PC and Mac laptops among other devices within required deadlines.
- Consistently went above and beyond to deliver exceptional customer service.
- Assisted with documentation to create ServiceNow KB articles.
Education
BS - Software Development
Western Governors University
Salt Lake City, UT11.2020
Skills
- Verbal Communication
- Critical Thinking
- Organization
- Self-Motivated
- Problem Solving
- Technology Proficiency
- Adaptability
- Attention to Detail
Timeline
Platform Engineer
Adobe
06.2021 - Current
IT Site Support Technician II
Western Governors University
12.2018 - 05.2021
IT Desktop Support
Adobe (Milestone Technologies Inc.)
02.2016 - 05.2018
BS - Software Development
Western Governors University
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