Gavin Gensel

As an SDR at Rocket Matter, I play a pivotal role in driving our business growth by strategically identifying and engaging potential clients within the legal sector. My responsibilities include conducting thorough market research, executing targeted outreach campaigns, and qualifying prospects to ensure alignment with our advanced legal practice management solutions. I facilitate high-value meetings and demos for our sales team, contributing to a robust pipeline of qualified leads and ultimately supporting our mission to empower law firms with cutting-edge technology.

By conducting in-depth market analysis, I tailored solutions to meet clients' unique needs, maintained strong relationships, and provided ongoing support, maximizing customer satisfaction. I used a consultative sales approach to understand client goals and recommend effective digital strategies, collaborating with cross-functional teams to develop and execute targeted marketing campaigns. I consistently exceeded quarterly sales targets through proactive lead generation and strategic sales techniques. I was ranked in the top 5 out of 50+ peers in my sales class, I managed 40+ accounts, contributing to a monthly revenue of $35,000+, demonstrating exceptional sales skills and commitment to excellence.

I built strong customer loyalty by delivering exceptional service, exceeding expectations, and fostering long-term relationships that encouraged referrals. I greeted customers, discussed vehicle options, led test drives, and maintained attention to detail during sales negotiations and financing processes. My commitment to top-tier customer service led to high referrals, consistent repeat business, and consistently exceeding sales quotas. Additionally, I collaborated with customers and sales management to reach mutually beneficial price agreements.

I established positive customer relationships by discussing vehicle options and managing inquiries via email and telephone. I led sales negotiations, explained financing options, and educated customers on the sales process. Additionally, I finalized contracts, purchase receipts, registrations, and dealer files while analyzing customer preferences and financial limitations to recommend suitable vehicle options.

I fostered a friendly shopping environment through engaging conversations and door-to-door sales, identifying customer needs, and providing tailored product solutions. By developing and maintaining strong customer relationships, I effectively drove sales and demonstrated product features that aligned with customer needs and desires.