Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Gavin Gregory

Springfield,MO

Summary

I'm very passionate over the study of marketing and sales technique! Constantly looking for newly devised ways to improve myself in the field. With extensive experience in Ecommerce and sales, I bring a deep understanding of market dynamics, consumer behavior and competitive landscapes. I'm skilled in leadership and thrive in team orientated situations to achieve and exceed targets. I'm a dedicated and driven professional with a proven track record and excited to contribute my expertise to a dynamic organization that's ready for growth!

Overview

8
8
years of professional experience

Work History

Ecommerce Business Owner

GGL
03.2019 - Current
  • Implemented marketing strategies to drive traffic and increase sales, resulting in a 30% growth in revenue within the first year of operation.
  • Managed over all operations, including inventory management, customer service, and order fulfillment.
  • Developed and maintained relationships with suppliers and vendors to negotiate favorable terms, reducing costs and improving profit margins.
  • Analyzed market trends and competitor activity to identify opportunities for expansion and product diversification, leading to the successful launch of a new product line.

In Home Technician /Field Sales Lead

Asurion
05.2023 - Current
  • Provided expert product knowledge and support to customers, resulting in a large increase in Springfield's customer satisfaction rating.
  • Successfully sold over 250 in-home protection plans under Verizon and AT&T.
  • Was top performing sales person 3 months in a row from January-March.
  • Helped lead Springfield to be the top performing market in the central region for the month of February 2024.

Men's Suit Specialist

Dillard's, Inc.
02.2022 - 04.2023
  • Managed a high-volume retail environment, exceeding monthly sales targets by 20% through effective client outreach and personalized styling consultations.
  • Developed and maintained relationships with top clients, resulting in a 30% increase in customer retention and a 15% growth in referral business.
  • Collaborated with vendors to curate seasonal collections, ensuring optimal inventory levels and a diverse selection of premium suiting options for clients.

Sales Specialist

Dillard's
05.2019 - 08.2020
  • Developed and implemented strategic sales plans to drive revenue growth and exceed sales targets by 15%.
  • Built rapport with customers and pushed customers towards the nicer quality brands to up sale, which ultimately helped me to being a top seller.
  • Collaborated with cross-functional teams such as shoes and suits to optimize sales processes and improve overall efficiency, leading to a 10% increase in productivity.

Head Cashier / Team Lead

Menards
01.2016 - 08.2017
  • Managed a team of cashiers by providing training, coaching, and feedback to ensure exceptional customer service and efficient operations.
  • Oversaw daily cash handling procedures, including balancing registers, preparing deposits, and reconciling discrepancies.
  • Collaborated with management to develop and implement policies and procedures to streamline operations and enhance the customer experience.

Education

Bachelor of Science - Marketing Management

Missouri State University-Springfield
Springfield
05.2024

Associate of Science - Business Marketing and Management

Southeast Missouri State University
Cape Girardeau, MO
02.2022

Diploma -

Marquette Sr. High School
Chesterfield, MO
05.2018

Skills

  • Google Ads
  • Facebook Ads
  • Microsoft Office
  • Digital Marketing
  • Technical Support
  • CRM Software
  • Microsoft Windows
  • Marketing
  • Computer networking
  • Customer Relationship Management

Accomplishments

  • Achieved 1st place in a pharmaceutical simulation competition. Setting records for the highest stock price attained within the simulated market of 20 other groups.
  • Helped lead the development and implementation of a winning marketing strategy for the Blood Drive of the Ozarks, selected over 30 competing class groups. Within a year of its adoption, the strategy facilitated a remarkable 20% surge in blood drive attendance, alongside a 15% increase in social media followers.
  • Top seller of the Dillard's credit card for the month of August 2019.
  • Top Asurion protection plan seller in the Springfield market for January through March.

Timeline

In Home Technician /Field Sales Lead

Asurion
05.2023 - Current

Men's Suit Specialist

Dillard's, Inc.
02.2022 - 04.2023

Sales Specialist

Dillard's
05.2019 - 08.2020

Ecommerce Business Owner

GGL
03.2019 - Current

Head Cashier / Team Lead

Menards
01.2016 - 08.2017

Bachelor of Science - Marketing Management

Missouri State University-Springfield

Associate of Science - Business Marketing and Management

Southeast Missouri State University

Diploma -

Marquette Sr. High School

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