Gavin Hardcastle
Duarte,CA
Summary
Professional aircraft mechanic with a solid background in aircraft structures. Proven track record of ensuring structural integrity and safety in aircraft assembly and maintenance. Demonstrated proficiency in using technical manuals and adhering to strict safety protocols.
Overview
15
15
years of professional experience
Work History
General Flight Mechanic
Lockheed Martin
05.2023 - Current
- Proficient with interpreting blueprints and job aids in order to complete the work orders
- Experience with FOD control procedures, handling classified material, and safety procedures
- Adept at communicating and working with Manufacturing Engineers, planning, and Quality Assurance in order to complete my tasks or to troubleshoot problems
- Working knowledge of operations, planning and quality assurance.
- Able to understand and interpret work instructions to complete assigned task
Senior Disability Specialist
Unum
01.2010 - 05.2023
- Managed up to 80 complex cases involving multiple diagnoses or challenging circumstances, demonstrating exceptional problem-solving skills in navigating logistical hurdles.
- Maintained comprehensive knowledge of federal regulations and policies governing disability benefits programs, ensuring compliance at all times.
- Negotiated reasonable accommodations with employers on behalf of disabled employees, promoting workplace inclusivity and equal access opportunities.
- Collaborated with medical professionals to gather pertinent information for accurate decision-making on disability claims.
- Developed, documented, and implemented process improvements and conducted audits to ensure guideline compliance to limit future failures
- Provide leadership and direction to my team as the specialist for special projects
Branch Manager
Hertz Car Rental
07.2017 - 01.2019
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
Education
Bachelor of Arts - Finance
California State University San Bernardino
San Bernardino, CA06-2016
Bachelor of Arts - Entrepreneurial Managment
California State University San Bernardino
San Bernardino, CA06-2016
Bachelor of Arts - Marketing
California State University, San Bernardino
San Bernardino, CA06-2016
Skills
- DOD Secret Clearance and Special Program Access
- Line Replaceable Unit Provision Tech certified
- Proficient and knowledgeable using a variety of inspection tools
- Proficient using Microsoft Office (Word, PowerPoint, Excel, etc)
- Excellent interpersonal skills such as, teamwork, communication, emotional intelligence, and problem solving
- Familiar with maintenance and manufacturing documentation systems such as SAP, Teamcenter, and Solumina
- Excellent Blueprint reading and schematic reading
- Familiar with generating Quality notifications discrepancies for QA to write tags for conformities
- Actively participate in risk management processes
- Capable of analyzing, advising, and/or delegating problems as needed
- Capable of grasping procedures and concepts quickly
Timeline
General Flight Mechanic
Lockheed Martin
05.2023 - Current
Branch Manager
Hertz Car Rental
07.2017 - 01.2019
Senior Disability Specialist
Unum
01.2010 - 05.2023
Bachelor of Arts - Finance
California State University San Bernardino
Bachelor of Arts - Entrepreneurial Managment
California State University San Bernardino
Bachelor of Arts - Marketing
California State University, San Bernardino
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