Gavin Hawkinson
Reno,NV
Summary
Accomplished Irrigation Technician with a proven track record at Reliance Grounds Management, excelling in system inspection and project estimation. Leveraged verbal communication skills to enhance customer satisfaction and operational efficiency. Demonstrated expertise in managing both residential and commercial projects, ensuring optimal system functionality and client trust.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Irrigation Technician
Reliance Grounds Management
2018.06 - Current
- Installed irrigation systems for all types of customers, both residential, and commercial.
- Demonstrated irrigation system features to customers and thoroughly explained functionalities and uses.
- Adjusted sprinkler head direction and angle based on identified wet and dry areas.
- Prioritized and corrected irrigation breaks to quickly restore service.
- Supervised installation work of other technicians to make sure systems were fully operational.
Retail Sales Associate
Big 5 Sporting Goods
2021.09 - 2023.05
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Prioritized helping customers over completing other routine tasks in store.
Team Member
Tractor Supply
2020.08 - 2021.02
- Operated register to process payments and collect cash payment for order totals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Education
Associate of Arts - Business Administration And Management
Mendocino College
Ukiah, CA06.2023
High School Diploma -
North Valleys High School
Reno, NV06.2020
Skills
- System Inspection
- Verbal and written communication
- Project Estimation
- Inventory Management
- Issue identification and resolution
- Residential and commercial projects
- System Maintenance
- Maintenance reports
Certification
- LEVEL 1 Certified Operator, EMPIRE CAT - 5/22/2023
- OSHA 10-hour Construction Safety and Health Training - 12/03/2023
- BLS Provider American Heart Association Training - 6/1/2024
Timeline
Retail Sales Associate
Big 5 Sporting Goods
2021.09 - 2023.05
Team Member
Tractor Supply
2020.08 - 2021.02
Irrigation Technician
Reliance Grounds Management
2018.06 - Current
Associate of Arts - Business Administration And Management
Mendocino College
High School Diploma -
North Valleys High School
- LEVEL 1 Certified Operator, EMPIRE CAT - 5/22/2023
- OSHA 10-hour Construction Safety and Health Training - 12/03/2023
- BLS Provider American Heart Association Training - 6/1/2024
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