Gavin Hawkinson
Reno,NV
Summary
Dynamic professional with a proven track record at Reliance Grounds Management, specializing in system maintenance and project estimation. Excelled in verbal communication, ensuring customer satisfaction and efficient problem resolution. Demonstrated leadership by supervising technicians and boosting team performance. Skilled in both residential and commercial projects, consistently delivering top-notch service and innovative solutions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Baseball Coach
Muckdogs Baseball Club
Reno, NV
07.2023 - Current
- Coached teams in proper fielding techniques, including throwing, catching, and positioning.
- Educated athletes in rules, strategies, sportsmanship and performance principles.
- Researched new methods of instruction or coaching approaches that could benefit the team's development cycle.
- Communicated regularly with parents regarding their child's progress throughout the season.
Irrigation Technician
Reliance Grounds Management
Reno, NV
06.2018 - 08.2024
- Installed irrigation systems for residential and commercial clients.
- Demonstrated irrigation system features to customers and thoroughly explained functionalities and uses.
- Adjusted sprinkler head direction and angle based on identified wet and dry areas.
- Prioritized and corrected irrigation breaks to quickly restore service.
- Supervised installation work of other technicians to make sure systems were fully operational.
Retail Sales Associate
Big 5 Sporting Goods
09.2021 - 05.2023
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Prioritized helping customers over completing other routine tasks in store.
Content/Mitigation Specialist
Paul Davis Restroration
Reno, NV
08.2024 - Current
- Identified sources of environmental pollution and developed strategies to reduce or eliminate them.
- Operated a variety of machinery and tools safely and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Associate of Arts - Business Administration And Management
Mendocino College
Ukiah, CA06.2023
High School Diploma -
North Valleys High School
Reno, NV06.2020
Skills
- System Inspection
- Verbal and written communication
- Project Estimation
- Inventory Management
- Issue identification and resolution
- Residential and commercial projects
- System Maintenance
- Maintenance reports
Certification
- LEVEL 1 Certified Operator, EMPIRE CAT - 5/22/2023
- OSHA 10-hour Construction Safety and Health Training - 12/03/2023
- BLS Provider American Heart Association Training - 6/1/2024
Timeline
Content/Mitigation Specialist
Paul Davis Restroration
08.2024 - Current
Baseball Coach
Muckdogs Baseball Club
07.2023 - Current
Retail Sales Associate
Big 5 Sporting Goods
09.2021 - 05.2023
Irrigation Technician
Reliance Grounds Management
06.2018 - 08.2024
Associate of Arts - Business Administration And Management
Mendocino College
High School Diploma -
North Valleys High School
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