Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Gavin Heinmiller

Gavin Heinmiller

Acworth,GA

Summary

Customer service focused, detail-oriented individual with demonstrated track record of providing solutions for high priority performance goals and strategic management decisions. Proven ability in leveraging tools and techniques to drive smooth operations and productivity. Self-motivated with ability to work in fast-paced environments, meet tight deadlines and work cross-functionally with others to develop and deploy strategies.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Park Services Associate

Kennesaw Mountain National Battlefield Park
05.2025 - Current
  • Direct visitors to park cars and RVs in designated lots.
  • Inform visitors of the park's history and direct hikers to desired park trails.
  • Assist in event planning and execution for various park programs, increasing community engagement.
  • Collaborate with park staff to develop and implement effective visitor management strategies.
  • Enhanced park visitor experience by providing exceptional customer service and answering inquiries.

General Laborer/Parking Attendant

Cornerstone Parking Group
01.2021 - Current
  • Assist project managers with the procurement of materials, equipment, and supplies for projects.
  • Builds and maintains strong client relationships and provides day-to-day client advice and support.
  • Management of various job sites during major events.
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Increased productivity with effective communication and collaboration among team members.

Business Owner

We Care, Day Care
01.2020 - 07.2024
  • Managing and scheduling appointments for clients.
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality of services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.

Assistant Store Manager

Zaxby’s LLC
01.2021 - 01.2023
  • Manage scheduling, training, and task delegation for the team.
  • Work closely with management-level personnel in both front and back of house departments to determine operational standards and procedures.
  • Responsible for maintaining store sales goals and having a consistently optimal customer wait time.
  • Oversee opening and closing procedures and recommend changes to enhance efficiency of daily activities.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Held the spot as a top three Zaxby's restaurant on the east coast.

Education

University Of Georgia - Environmental Engineering

University Of Georgia
01.2027

High School Diploma -

Harrison High School
Kennesaw, GA
05-2023

Skills

  • Event planning experience
  • Adaptive problem solving
  • Public safety awareness
  • Physical fitness and stamina
  • Exceptional customer service
  • Strong work ethic
  • Cash handling
  • Service prioritization

Certification

  • CPR Certified, CPRCare - 2025
  • AED Certified - 2025

Timeline

Park Services Associate

Kennesaw Mountain National Battlefield Park
05.2025 - Current

General Laborer/Parking Attendant

Cornerstone Parking Group
01.2021 - Current

Assistant Store Manager

Zaxby’s LLC
01.2021 - 01.2023

Business Owner

We Care, Day Care
01.2020 - 07.2024

University Of Georgia - Environmental Engineering

University Of Georgia

High School Diploma -

Harrison High School

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