Gavin Hill
Fredonia,AZ
Summary
Results-oriented Deli professional experienced in operating equipment, maintaining employee safety and following health code guidelines. Manages area operations with efficient and quality-focused approach. Deli Manager skilled in making food items such as wraps, salads and side dishes for high-volume deli operation. Strong trainer experienced teaching new employees correct processes and procedures. Ambitious Summer Youth worker with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.
Overview
7
7
years of professional experience
Work History
Summer Youth Employee
Kaibab Band Of Paiute Indians
05.2017 - 08.2017
- Improved library organization by accurately shelving books and other materials according to the Library of Congress Classification system.
- Assisted patrons with locating resources for their research and educational needs, enhancing their overall library experience.
- Maintained a clean and welcoming environment by performing regular cleaning tasks, contributing to a positive atmosphere for patrons.
- Performed circulation duties such as checking materials in and out, renewing items, and registering new patrons, ensuring efficient service at the front desk.
- Aided students with basic computer troubleshooting and printing issues, providing essential technical support when needed.
- Participated in training sessions to stay current on library policies, procedures, and technologies, continually improving job performance.
- Helped develop social media content to promote library resources, services, and events, increasing online engagement among students.
- Checked out and checked in items using library computer system.
- Organized returned books and materials and assisted with shelving.
Summer Youth Employee
Chevron
05.2018 - 08.2018
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Supported management in implementing operational improvements such as updated training manuals or revised schedules.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Worked closely with shift manager to solve problems and handle customer concerns.
Summer Youth Employee
Kaibab Band Of Paiute Indians
05.2019 - 08.2019
- Enhanced teamwork skills by collaborating with peers on various projects.
- Developed customer service abilities through assisting visitors and handling inquiries.
- Gained organizational skills by managing event setup and breakdown processes.
- Improved communication skills through daily interactions with colleagues and supervisors.
- Strengthened problem-solving capabilities while troubleshooting issues that arose during daily tasks.
- Acquired time-management skills by balancing multiple responsibilities in a fast-paced environment.
- Demonstrated adaptability by quickly adjusting to new tasks and responsibilities as needed throughout employment tenure.
- Provided exceptional customer service, addressing concerns promptly and professionally to ensure satisfaction.
- Gained experience in conflict resolution techniques while mediating disputes between coworkers or participants.
- Generated communications for distribution to participants' families, illustrating individual progress and future planned activities.
Deli Supervisor
Bee's Marketplace
03.2021 - Current
- Enhanced customer satisfaction by ensuring prompt and accurate order fulfillment in the deli department.
- Maintained a clean and sanitary work environment, adhering to health department guidelines and best practices.
- Improved staff performance through regular training sessions, coaching, and performance evaluations.
- Developed strong relationships with vendors to negotiate pricing, delivery terms, and product quality for optimal cost savings.
- Ensured exceptional customer service by addressing complaints promptly and professionally, resolving issues to maintain customer loyalty.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
Education
High School Diploma -
El Capitan High School
Colorado City, AZ05.2023
Skills
- Catering Services
- Cost Reductions
- Catering Support
- Customer Service
- Team Direction
- Staff Training
- Ordering Supplies
- Employee Supervision
- Staff Supervision
- Money Handling
- Performance Improvement
- Strategic Planning
- Relationship Building
Timeline
Deli Supervisor
Bee's Marketplace
03.2021 - Current
Summer Youth Employee
Kaibab Band Of Paiute Indians
05.2019 - 08.2019
Summer Youth Employee
Chevron
05.2018 - 08.2018
Summer Youth Employee
Kaibab Band Of Paiute Indians
05.2017 - 08.2017
High School Diploma -
El Capitan High School
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