Gavin Kelley
Arlington,US
Summary
Supervisor with 4+ years of experience in leading teams and optimizing inventory management, proficient in time management and conflict resolution. Demonstrates expertise in forklift operation and maintenance, enhancing operational efficiency through innovative solutions and predictive repair strategies. Committed to fostering strong team dynamics and continuous process improvements, aiming to drive productivity and safety in logistics operations.
Overview
4
4
years of professional experience
Work History
Field Service Technician
Crown Lift Trucks
Arlington, TX
06.2025 - Current
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Operated hand tools and power equipment according to company safety procedures.
SUPERVISOR
Kroger
08.2021 - Current
- Supervised daily activities of the team, ensuring compliance with company policies and procedures.
- Addressed training issues and ensured employees followed picking procedures.
- Trained new employees on picking and packing procedures.
- Monitored sales performance and provided feedback to improve team efficiency.
DISPATCHER
Dry Force
06.2024 - 10.2025
- Optimise dispatch operations at Dry Force, leveraging data-driven strategies to enhance efficiency and streamline resource allocation for improved service delivery.
- Implement cutting-edge dispatch technologies at Dry Force, pioneering solutions that revolutionise workflow processes and elevate service standards.
- Foster seamless communication between field teams and clients at Dry Force, ensuring coordinated efforts and enhancing overall service quality.
- Meticulously manage dispatch logistics at Dry Force, ensuring precise scheduling, resource allocation, and route optimisation for maximum operational efficiency.
MAINTENANCE- FORKLIFT MECHANIC
Meyer Distributing
10.2024 - 06.2025
- Collaborated with supervisors to maintain inventory levels and ensure product availability.
- Led team of 15+ employees, overseeing daily operations, training initiatives, and performance evaluations.
- Ensured compliance with company policies and optimised inventory management.
- Implemented strategic sales monitoring system, providing actionable feedback to enhance team efficiency.
- Developed and executed comprehensive training programme for new hires, focusing on picking and packing procedures.
- Continuously refined processes to boost productivity.
- Optimised forklift maintenance schedules, reducing equipment downtime and enhancing operational efficiency.
- Implemented data-driven approach for predictive repairs.
- Streamlined repair processes, cutting average maintenance time and boosting productivity.
- Introduced cost-effective solutions for parts replacement.
- Pioneered new diagnostic techniques for complex mechanical issues, improving first-time fix rates.
- Developed custom tools to address unique repair challenges.
- Fostered strong partnerships with suppliers, negotiating better terms for spare parts.
- Mentored junior technicians, elevating team's overall skill level.
- Meticulously documented all maintenance procedures, creating comprehensive repair manuals.
- Ensured strict adherence to safety protocols, minimising workplace incidents.
- Analysed forklift performance data to optimise maintenance schedules, significantly reducing equipment downtime and enhancing operational efficiency.
LOADER AND UNLOADER
UPS
Arlington, Texas
11.2021 - 01.2022
- Loaded and unloaded shipments, ensuring proper handling to prevent damage.
- Maintained a clean and organized workspace to enhance safety and efficiency.
- Collaborated with team members to meet daily shipping and receiving goals.
- Operated Forklifts and Pallet Jacks to move materials within the warehouse.
- Operated Belt Lines by scanning packages and moving them to the corresponding truck.
Education
BACHELOR OF SCIENCE -
Texas Wesleyan University
Fort Worth, Texas05.2023
HIGH SCHOOL DIPLOMA -
Lamar High School
Arlington, Texas06.2021
Skills
- Leadership
- Team Management
- Customer Service
- Communication
- Inventory Management
- Merchandising
- Warehousing
- Staff Training
- Conflict Resolution
- Problem Solving
- Forklift Operation
- Maintenance
- Time Management
- Multitasking
- Prioritization
- Teamwork
- Product Management
- Safety Protocols
Timeline
Field Service Technician
Crown Lift Trucks
06.2025 - Current
MAINTENANCE- FORKLIFT MECHANIC
Meyer Distributing
10.2024 - 06.2025
DISPATCHER
Dry Force
06.2024 - 10.2025
LOADER AND UNLOADER
UPS
11.2021 - 01.2022
SUPERVISOR
Kroger
08.2021 - Current
BACHELOR OF SCIENCE -
Texas Wesleyan University
HIGH SCHOOL DIPLOMA -
Lamar High School