Gavin Leahy

Takeout & Order Fulfillment Specialist

• Adheres to all established takeout procedures, including promptly answering to any that is in need of assistance to ensure efficient service.
• Accurately records guest orders, confirms details and follows standardized protocols to guarantee order precision.
• Demonstrates in-depth knowledge of the job and its many Components to provide exceptional guest service, offering recommendations and accommodating special requests.
• Inputs orders into the computerized systems with meticulous attention to detail, ensuring all instructions are properly noted and executed flawlessly.
• Carefully crafts each order using appropriate takeout materials to maintain food quality and presentation.
• Properly prepare food items following company-approved Guidelines and Safety Measures.
• Place prepared dishes in buffet area as Directed by the Company approved schematics.

• Team Leadership & Training : Train new hires. Guide, mentor, and coach team members for professional growth and performance improvement.
• Workforce & Operations Management : Direct team workflows, assign duties, and plans to optimize efficiency and productivity.
• Performance & Compliance : Monitor and evaluate employee productivity, implement compliance measures, and handle personnel matters, including complaints and Keeping Proper Standards of etiquette among themselves and with our Consumers.
• Sales & Budgeting : Oversee department budget, inventory control, and shrink reduction while setting and achieving sales and profit goals.
• Safety & Customer Experience : Ensure workplace safety, maintain high-quality standards, and inspire the team to provide outstanding service to themselves and others.
• Strategic Planning : Analyze financial reports, forecast performance trends, and develop innovative strategies for continuous business growth.
• Collaboration & Communication : Coordinate with merchandising teams, foster open communication within the team, and ensure promotional strategies are effectively executed.