Summary
Overview
Work History
Education
Skills
Timeline
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Gavin Lund

J
Wilmington,NC

Summary

Experienced Specialist Infantryman offering 3+ years of experience with United States Army. Solid communication, planning and problem-solving abilities. Outstanding team collaboration and leadership skills.

Overview

8
8
years of professional experience
6
6
years of post-secondary education

Work History

Military Infantry

Government
Fort Bragg, NC
04.2019 - 9 2019
  • Led fire team during infantry dismounted battle drills and situational training exercises.
  • Instructed personnel in de-escalation and conflict resolution techniques for use in foreign national negotiations and cooperative actions.
  • Trained over multinational partners, contractors and foreign nationals to develop warfighting and defense capabilities.
  • Trained in use of tear gas, passive ordnance and explosives.
  • Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
  • Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Team Member

Oregon Freeze Dry Inc.
12.2018 - 03.2019
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Contributed to team success by completing jobs quickly and accurately.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Maintained productive, efficient approach to all tasks.
  • Maintained work structure by updating job requirements and job descriptions for positions.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Developed strong cooperative relationships with coworkers and managers.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Instructed junior team members on protocols and procedures of each station to maximize contributions.

Customer Service Associate

Safeway
11.2017 - 10.2018
  • Developed and actualized customer service initiatives to decrease wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Informed customers about special promotions and provided detailed information for various products.

Back-end receiving clerk

Lowes Home Improvment
Wilmington, NC
10.2022 - 09.2023
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Sorted and delivered materials to different work areas and staff.
  • Processed required paperwork to expedite handling of shipped and received goods.

General Service Technician

Blacks Tire And Auto Service
Wilmington , NC
09.2023 - Current
  • Performed scheduled maintenance tasks on various vehicle types, extending their life spans and improving overall performance.
  • Delivered superior customer service, addressing clients'' concerns, and ensuring satisfaction with completed work.
  • Participated in ongoing training opportunities to stay current with industry trends, technology advancements, and best practices for automotive repair.
  • Job duty’s repair/ balance tires, replace battery, bulbs, belts ,oil changes and state inspection. Basic GS work, but is knowledgeable in other areas as well. (Brake, suspension and steering repair/ diagnosed vehicles).
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.

Education

High School Diploma -

South Albany High School
Albany, OR
08.2013 - 06.2017

No Degree - Automotive Systems Technology

Cape Fear Community College
Wilmington, NC
08.2023 - Current

Skills

Timeline

General Service Technician

Blacks Tire And Auto Service
09.2023 - Current

No Degree - Automotive Systems Technology

Cape Fear Community College
08.2023 - Current

Back-end receiving clerk

Lowes Home Improvment
10.2022 - 09.2023

Military Infantry

Government
04.2019 - 9 2019

Team Member

Oregon Freeze Dry Inc.
12.2018 - 03.2019

Customer Service Associate

Safeway
11.2017 - 10.2018

High School Diploma -

South Albany High School
08.2013 - 06.2017
Gavin LundJ