Experienced Specialist Infantryman offering 3+ years of experience with United States Army. Solid communication, planning and problem-solving abilities. Outstanding team collaboration and leadership skills.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Military Infantry
Government
Fort Bragg, NC
04.2019 - 9 2019
Led fire team during infantry dismounted battle drills and situational training exercises.
Instructed personnel in de-escalation and conflict resolution techniques for use in foreign national negotiations and cooperative actions.
Trained over multinational partners, contractors and foreign nationals to develop warfighting and defense capabilities.
Trained in use of tear gas, passive ordnance and explosives.
Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Team Member
Oregon Freeze Dry Inc.
12.2018 - 03.2019
Pursued learning opportunities to advance knowledge and take on leadership position.
Contributed to team success by completing jobs quickly and accurately.
Trained new team members by relaying information on company procedures and safety requirements.
Maintained productive, efficient approach to all tasks.
Maintained work structure by updating job requirements and job descriptions for positions.
Kept work areas clean, organized and safe to promote efficiency and team safety.
Developed strong cooperative relationships with coworkers and managers.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Instructed junior team members on protocols and procedures of each station to maximize contributions.
Customer Service Associate
Safeway
11.2017 - 10.2018
Developed and actualized customer service initiatives to decrease wait times.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers.
Resolved concerns with products or services to help with retention and drive sales.
Informed customers about special promotions and provided detailed information for various products.
Back-end receiving clerk
Lowes Home Improvment
Wilmington, NC
10.2022 - 09.2023
Compared shipping orders and invoices against contents received to verify accuracy.
Double checked records, daily reports, and inventory transactions to identify and correct variances.
Unloaded pallets and deliveries and organized products in warehouse.
Moved shipment materials to and from designated areas using lift and hand trucks.
Inspected incoming and outgoing shipments to identify discrepancies with records.
Sorted and delivered materials to different work areas and staff.
Processed required paperwork to expedite handling of shipped and received goods.
General Service Technician
Blacks Tire And Auto Service
Wilmington , NC
09.2023 - Current
Performed scheduled maintenance tasks on various vehicle types, extending their life spans and improving overall performance.
Delivered superior customer service, addressing clients'' concerns, and ensuring satisfaction with completed work.
Participated in ongoing training opportunities to stay current with industry trends, technology advancements, and best practices for automotive repair.
Job duty’s repair/ balance tires, replace battery, bulbs, belts ,oil changes and state inspection. Basic GS work, but is knowledgeable in other areas as well. (Brake, suspension and steering repair/ diagnosed vehicles).
Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.