Gavin Lutali
Carson,CA
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
10
10
years of professional experience
Work History
Head Rugby Coach
St, John Bosco High School
09.2024 - 12.2025
- Developed and implemented training programs to enhance player skills and teamwork.
- Analyzed game performance to identify areas for improvement and adapt strategies accordingly.
- Fostered a positive team environment, encouraging sportsmanship and collaboration among players.
- Organized practice sessions focusing on fundamental techniques and tactical awareness.
Personal Trainer
Allegiate Gym
01.2024 - 01.2025
- Developed personalized fitness programs tailored to individual client needs.
- Guided clients through exercise routines, ensuring proper form and technique.
- Conducted initial assessments to evaluate client fitness levels and goals.
- Educated clients on nutrition and healthy lifestyle choices for optimal results.
Front Desk Paralegal
United States Air Force
11.2020 - 09.2023
- Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
- Managed front desk operations, ensuring efficient check-in and check-out processes.
- Resolved customer inquiries and complaints, enhancing overall guest satisfaction.
- Maintained accurate records of reservations and guest interactions in database systems.
Tool Room Manager
United States Air Force
01.2019 - 11.2020
- Managed tool inventory to ensure availability and compliance with safety standards.
- Oversaw maintenance and calibration of precision tools, enhancing operational efficiency.
- Trained and mentored staff on proper tool handling and safety protocols.
- Implemented process improvements that reduced tool downtime and increased productivity.
Aircraft Maintenance Technician
United States Air Force
05.2016 - 12.2018
- Diagnosed and repaired aircraft systems, ensuring compliance with safety regulations.
- Conducted routine inspections on various aircraft components to maintain operational readiness.
- Collaborated with engineering teams to implement maintenance protocols and improve repair processes.
- Trained junior technicians on aircraft maintenance procedures and safety standards.
Logistics Team Member
7-11 Store
01.2016 - 05.2016
- Streamlined packing processes, reducing delays in order fulfillment.
- Monitored inventory accuracy through regular audits and reconciliations.
- Led initiatives to improve workflow efficiency within distribution center operations.
- Implemented process improvements that enhanced overall team productivity and performance.
Logistics Team Member
Target
09.2015 - 01.2016
- Coordinated inbound and outbound logistics to optimize inventory flow.
- Operated warehouse management systems to track shipments and stock levels.
- Ensured compliance with safety regulations during material handling processes.
- Assisted in training new team members on operational procedures and best practices.
Education
Associate of Science - Business Management
Long Beach City College
Long Beach, CA09-2026
High School Diploma -
Triumph Academy
Brigham City, UT06-2013
Skills
- Customer service
- Critical thinking
- Active listening
- Data entry
- Computer proficiency
- Complaint handling
- Professional telephone demeanor
Timeline
Head Rugby Coach
St, John Bosco High School
09.2024 - 12.2025
Personal Trainer
Allegiate Gym
01.2024 - 01.2025
Front Desk Paralegal
United States Air Force
11.2020 - 09.2023
Tool Room Manager
United States Air Force
01.2019 - 11.2020
Aircraft Maintenance Technician
United States Air Force
05.2016 - 12.2018
Logistics Team Member
7-11 Store
01.2016 - 05.2016
Logistics Team Member
Target
09.2015 - 01.2016
Associate of Science - Business Management
Long Beach City College
High School Diploma -
Triumph Academy