Gavin McAllister
Spokane Valley
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and skilled at exploring different solutions to address customer needs effectively.
Overview
4
4
years of professional experience
Work History
Personal Financial Representative
Gesa Credit Union
01.2023 - Current
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
Campus Branch Manager | Credit Union Intern
Gesa Credit Union
07.2020 - 08.2022
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
Education
Bachelor of Science - Business Administration
Western Governors University
09.2024
Associate of Arts - General Studies
Spokane Community College
06.2022
Skills
- Relationship building
- Branch operations
- Customer satisfaction
- Sales expertise
Accomplishments
- Earned the rank of Eagle Scout in 2018
- Washington State Senate Page in 2019
Volunteer Experience
- Community Outreach Committee Member at Gesa Credit Union: Volunteered for Hoopfest, Pig Out In The Park, ValleyFest Gesa booths.
- Homeless Shelter Volunteer at City Gate of Spokane: Handled tasks with prepping, serving, and cleaning up meals. Assisted department team with other duties during high-volume periods. Kept the work area and equipment clean throughout the shift
Timeline
Personal Financial Representative
Gesa Credit Union
01.2023 - Current
Campus Branch Manager | Credit Union Intern
Gesa Credit Union
07.2020 - 08.2022
Bachelor of Science - Business Administration
Western Governors University
Associate of Arts - General Studies
Spokane Community College
Similar Profiles
Emilee ChristensenEmilee Christensen
Virtual Relationship Specialist at Gesa Credit UnionVirtual Relationship Specialist at Gesa Credit Union
Valerie NunezValerie Nunez
Team Member Experience Partner at Gesa Credit UnionTeam Member Experience Partner at Gesa Credit Union
Yareli JimenezYareli Jimenez
Bank Teller at Gesa Credit UnionBank Teller at Gesa Credit Union
Brandon SanchezBrandon Sanchez
Senior MSA. at Gesa Credit UnionSenior MSA. at Gesa Credit Union
Josiah CarpenterJosiah Carpenter
Baker at Panera BreadBaker at Panera Bread