Gavin McClellan
Spring Hill,TN
Summary
Assistant Golf Professional with a strong background in managing high-volume golf shop operations and delivering over 700 private lessons. Expertise includes daily member services, tournament planning, and junior programming, ensuring a premium member experience.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Assistant Golf Professional
Westhaven Golf Club
Franklin, USA
06.2021 - Current
- Manage and support outside operations staff handling 38,000+ rounds annually (2025)
- Support 27 large-scale tournaments annually, including setup, scoring, on-course support, and post-event administration
- Assist in planning and executing club tournaments, outings, and special events
- Provide individual and group instruction, having delivered 700+ private lessons to members of all skill levels
- Lead junior golf programming, including camps with as many as 24 participants, and assist with clinics and player development initiatives
- Manage daily golf shop operations, including tee sheet scheduling, member check-ins, and guest services.
- Maintain strong member relationships through consistent, high-level service
- Assist with merchandise management, inventory control, and retail sales
- Operate POS and tee sheet systems to ensure smooth daily workflow
Assistant Golf Professional
Five Oaks Golf & Country Club
Lebanon, USA
06.2019 - 06.2021
- Delivered exceptional customer service to members and guests, creating a welcoming and professional atmosphere
- Assisted in daily golf shop operations including tee time management, member services, and merchandising
- Oversaw retail sales, inventory management, and shop presentation to optimize customer experience and merchandise visibility
- Supported tournament operations and club events, including setup, scoring, and on-course coordination
- Developed and led junior golf programs and instructional clinics, fostering skill development and engagement among young players
- Operated tee sheet and POS systems to support daily operations
Education
Bachelor of Science - Marketing & Sports Management
East Tennessee State University
Johnson City, TN01-2019
Skills
- Golf instruction
- Junior golf programming
- Player development
- Tournament operations
- Daily golf shop operations
- Tee sheet management
- Point of sale systems
- Retail management
- Outside operations management
- USGA handicap system
- Member relations
- Problem solving
- Communication skills
Certification
- PGA Associate – Level 1
- U.S. Kids Certified Coach
- CPR / AED Certified
Timeline
Assistant Golf Professional
Westhaven Golf Club
06.2021 - Current
Assistant Golf Professional
Five Oaks Golf & Country Club
06.2019 - 06.2021
Bachelor of Science - Marketing & Sports Management
East Tennessee State University