Gavin McGee
Kennesaw,GA
Summary
Initiative-taking employee with nearly 10 years of customer service experience, proficient in conflict resolution, proactive planning and working as part of a team.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Head Coach
575 Volleyball club
10.2023 - Current
- Guide team through difficult situations, player injuries and tough losses.
- Mentored assistant coaches, fostering professional development and coaching techniques.
- Assessed player abilities and assigned positions according to individual strengths.
- Prepared athletes for games with well-coordinated schedule of practices and individual training.
Shift Leader
Honeysuckle Bakery
11.2022 - 10.2025
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Coached team members to increase productivity and reduce workplace accidents.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
Pool Manager
AMS Pools
07.2020 - 03.2022
- Instructed clinics and inservices to teach and maintain lifesaving skills of staff
- Assisted managers in several areas with set up and pool maintenance to support management staff
- Built mutual trust between management staff by assisting in daily operations.
Assistant Manager
Maji Tea Bar LLC
12.2020 - 05.2021
- Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Completed weekly inventory counts to verify stock levels, address discrepancies and forecast future needs.
Head Life Guard
AMS Pools
03.2016 - 07.2020
- Maintained pool equipment and cleanliness with frequent cleanings and checkups
- Led and instructed regular clinics to enhance staff skills
- Frequently assisted co-workers with issues to further help staff proficiency and effectiveness
- Interacted and assisted pool patrons and HOA members to build relations and loyalty between the community and AMS pools.
Education
High School Diploma -
Chattahoochee High School
Johns Creek, GA05.2020
Skills
- Role Modeling
- Strategic Planning
- Conflict resolution
- Excellent work ethic
- Group and individual instruction
- CPR and first aid education
- Flexible & Adaptable
- Heavy Lifting
- Training and coaching
Accomplishments
- 2020 Varsity lacrosse team captain
- 2020 Cougar award recipient. A team voted award for the player who best demonstrates leadership and sportsmanship throughout the season
Certification
- First aid and CPR education
- Verified SRVA member
Timeline
Head Coach
575 Volleyball club
10.2023 - Current
Shift Leader
Honeysuckle Bakery
11.2022 - 10.2025
Assistant Manager
Maji Tea Bar LLC
12.2020 - 05.2021
Pool Manager
AMS Pools
07.2020 - 03.2022
Head Life Guard
AMS Pools
03.2016 - 07.2020
High School Diploma -
Chattahoochee High School