Gavin McGillicuddy
South Portland,ME
Summary
Responsible Cashier proficient in handling money, restocking merchandise, and helping customers locate products. History of keeping work areas clean, neat, and professionally arranged. Good listening skills combined with an attentive and detail-oriented nature.
Attentive Garden Associate proficient in customer service and sales. Keeps garden areas clean, neat, and well-stocked for customers. Cares for plants of all seasons in all weather conditions to maintain healthy stock. Accurately handling money and maintaining paperwork.
Experienced freight associate with 2 years of loading and unloading shipments. Skillful use of tools and equipment to move items. Follows safety regulations and company policies while efficiently completing assigned tasks.
Overview
2
2
years of professional experience
Work History
Floater
Home Depot
10.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Worked outdoors in weather conditions to care for plants and serve customers.
- Maintained walkways and paths throughout gardens for safe navigation.
- Restocked shelves with new plants each day and rotated stock for optimal appearance.
- Watered plants every week and regularly checked for naturally wilted parts to remove.
- Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
- Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
- Planted and cultivated various plants and flowers to create visually appealing and healthy gardens.
- Sought out customers to help and offered immediate assistance with locating items and making selections.
- Maintained lighting systems in gardens to provide proper lighting for safety and aesthetics.
- Increased customer satisfaction with expert knowledge and tailored gardening recommendations.
- Improved garden safety by identifying hazards and implementing corrective measures.
- Educated customers on sustainable gardening practices, promoting environmental consciousness.
- Maximized sales through effective merchandising of plants, tools, and accessories.
- Raised awareness about native plants, encouraging their use in local landscapes.
- Optimized irrigation systems for water conservation while maintaining healthy plant growth.
- Coordinated deliveries of new stock, ensuring timely arrival and proper placement in the garden center.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Conducted regular evaluations of nursery stock quality to ensure only high-quality products were available for purchase.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Loaded and unloaded trucks.
- Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
- Operated pallet jacks and forklifts to move freight and load trucks.
- Offered friendly, prompt customer service by answering questions, resolving issues quickly and checking system for inventory.
- Inspected trailers before loading and after unloading, checking for unsecured items and missed cartons.
Cashier
Christmas Tree Shops
09.2021 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
No Degree - Criminology
SMCC
South Portland, ME03.2025
Skills
- Display Building
- Garden Supplies Knowledge
- Garden Maintenance
- Customer Service
- Pallet Jack Operation
- Material Handling
- Time Management
- Warehouse Safety
- Equipment Maintenance
- Forklift Certification
- Loading and Unloading
- Product Knowledge
- Problem Solving
- Team Collaboration
- Stress Management
- Freight Processing
- Pallet Jack Safety
- Truck Loading and Unloading
- Handheld Scanners
Timeline
Floater
Home Depot
10.2021 - Current
Cashier
Christmas Tree Shops
09.2021 - 10.2022
No Degree - Criminology
SMCC
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