Gavin Mosley
PETOSKEY,Michigan
Summary
Dynamic financial planning professional with a proven track record in relationship building at Huntington National Bank. Expertise in asset protection and customer service, complemented by strong skills in staff supervision and mentoring that enhance team performance. Committed to achieving and exceeding targets through innovative strategies and a customer-focused approach.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Transportation Driver
Bear River Health
Boyne Falls, Michigan
10.2024 - 12.2024
- Managed fuel consumption and expenses for vehicle operations.
- Monitored passenger comfort throughout each trip and adjusted accordingly.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Transported patients safely and securely between medical facilities as needed.
- Confirmed pickup times with passengers prior to arriving at destination.
Chief of Security
Courtyard by Marriott
Petoskey, MI
06.2024 - 09.2024
- Collaborated with law enforcement and emergency responders during security incidents.
- Monitored security footage to identify potential threats.
- Handled emergency situations efficiently, giving clear instructions.
- Reviewed and identified potential improvements in current security practices.
- Executed consistent inspections of physical security measures such as locks, alarms, cameras, and lighting fixtures for proper functioning.
- Executed quick responses to various security incidents while adhering to procedures.
Financial Relationship Banker
Huntington National Bank
Charlevoix, MI
06.2023 - 05.2024
- Modified, opened and closed customer accounts.
- Developed and maintained a portfolio of high-value clients, achieving high levels of client satisfaction and retention.
- Reviewed loan applications for accuracy and completeness before submitting them for processing.
- Provided financial education and advice to clients, enhancing their understanding of banking options.
- Attended meetings with other bankers to discuss best practices related to relationship building.
- Identified and pursued new business opportunities through targeted outreach and networking.
Lead Service Representative
4front Credit Union
Petoskey, MI
04.2022 - 06.2023
- Maintained up-to-date knowledge of current bank products and services for customers' convenience.
- Cross-sold bank products and services to customers, meeting and exceeding sales targets.
- Performed special services for customers, ordering bank cards and checks.
- Managed supply of cash for the branch, including ordering cash from the vault as necessary.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Received and counted daily inventories of cash, drafts and checks.
Marketing Representative
Bluegreen Vacations
Boyne Falls, MI
06.2021 - 01.2022
- Provided detailed information about the city's points of interest, restaurants, transportation options, and other activities.
- Updated customer information in the database accurately.
- Followed up on sales leads through outbound calling.
- Utilized existing software applications to manage schedules, track progress, and maintain records of client interactions.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Delivery Driver
Mighty Fine Pizza
Petoskey, MI
06.2021 - 12.2021
- Ensured timely and secure delivery of food and drink orders, maintaining proper temperature controls and sanitation standards throughout transport
- Assisted food preparers in packaging orders, working registers during downtimes, cleaning stations, and stocking to-go supplies
- Contributed to a full cycle of food preparation - taking orders, prepping ingredients, cooking meals, and filling drinks as needed
- Demonstrated skilled navigation abilities and maintained a clean driving record to ensure on-time deliveries across various neighborhoods
- Reported any incidents encountered during deliveries as well as vehicle mechanical issues to managers/supervisors promptly
Pharmacy Technician
Walgreens
Petoskey, MI
07.2019 - 03.2021
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Implemented and followed pharmacy protocols for medication disposal and waste management.
- Managed medication inventory, including ordering and restocking medications as necessary.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Shift Lead / Manager
Walgreens
Petoskey, MI
03.2020 - 09.2020
- Opened/closed store in management's absence, handling systems, cash management, preparing sales floor/stockroom for daily operations
- Modeled exceptional customer service - proactively engaged customers, resolved issues, shared best practices to deliver distinctive experiences
- Assisted with operational tasks - inventory management, merchandising, pricing, bookkeeping, maintenance, ensuring regulatory compliance
- Operated cash registers responsibly - processed returns, voids, refunds, cash drops, provided change funds accurately
- Supervised team members when needed - communicated tasks, reported disciplinary issues/complaints to management
Cashier / Shift Lead
Mitchell Street Market
Petoskey, MI
04.2018 - 09.2018
- Demonstrated exceptional customer service by ensuring every customer received immediate and undivided attention from staff
- Provided leadership and coaching to employees to maintain operational excellence, improve performance, and create a positive learning environment
- Ensured proper inventory levels were maintained within c-store operations according to established standards
- Followed and enforced company policies and procedures related to cash handling, safety, security, and incident documentation
- Exhibited strong communication, interpersonal, and mathematical skills to facilitate effective store operations and team management
Crew Member / Manager
Jet's Pizza
Petoskey, MI
08.2014 - 06.2016
- Prepared fresh pizza dough, sauces, and a variety of toppings according to company recipes, ensuring high product quality standards
- Monitored pizza oven temperatures and cooking times to achieve perfect bake on each pizza
- Maintained a clean and sanitary workstation by properly cleaning surfaces before food prep and sterilizing all utensils/equipment
- Managed food inventory levels, placing timely orders to ensure adequate supplies for ongoing operations
- Executed all customer orders accurately and in a timely manner, plating or packaging pizzas per required specifications
Education
High School Diploma -
Petoskey High School
Petoskey, MI06.2018
Skills
- Asset protection
- Relationship building and management
- Financial planning
- Loans
- Teller background
- Customer Service-oriented
- Money handling
- Vault security
- Coaching and mentoring
- Branch ATM operation
- Drug safety
- Insurance reconciliation
- Ordering and stocking medications
- Prescription filling
- Route navigation
- Payment collection
- Hardworking and responsible
- Staff supervision
Certification
- Former State Health and Insurance License
- Former State Pharmacy Technician License
- Current and Active MLO License
- Current Notary Republic until 2029, Stamp and Seal
- Former CPR Certified
Training
- Astrology from Univ. of Nebraska
- State Health and Insurance Courses
- National and State Real Estate License Courses
- State and National Pharmacy Technician Courses
- Door to Door Sales
- Business to Business Sales
- Contract Negotiation Courses
- Marketing Courses
- Mortgage and Direct/Indirect Lending Courses
- Financial Planning and Account Management Courses
- Customer Service Courses
- Management and Leadership Courses
- Food Preparation and Handling Courses
- Business Lending Courses
- Cash Handling and Dispensing Courses
- BSA and FDIC Procedures Courses
Timeline
Transportation Driver
Bear River Health
10.2024 - 12.2024
Chief of Security
Courtyard by Marriott
06.2024 - 09.2024
Financial Relationship Banker
Huntington National Bank
06.2023 - 05.2024
Lead Service Representative
4front Credit Union
04.2022 - 06.2023
Marketing Representative
Bluegreen Vacations
06.2021 - 01.2022
Delivery Driver
Mighty Fine Pizza
06.2021 - 12.2021
Shift Lead / Manager
Walgreens
03.2020 - 09.2020
Pharmacy Technician
Walgreens
07.2019 - 03.2021
Cashier / Shift Lead
Mitchell Street Market
04.2018 - 09.2018
Crew Member / Manager
Jet's Pizza
08.2014 - 06.2016
- Former State Health and Insurance License
- Former State Pharmacy Technician License
- Current and Active MLO License
- Current Notary Republic until 2029, Stamp and Seal
- Former CPR Certified
High School Diploma -
Petoskey High School
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