Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gavin Munro

Pomona,CA

Summary

Specializes in behavioral therapy and customer service, leveraging strong interpersonal skills to build rapport with clients. Combines expertise in individualized treatment planning with a history of providing exceptional service in fast-paced environments. Committed to fostering positive interactions and effective solutions for diverse client needs.

Overview

13
13
years of professional experience

Work History

Behavioral Therapist

Dream Big Children's Center
Monrovia, Rancho Cucamonga, California
01.2025 - Current
  • Implemented therapeutic techniques that effectively promoted positive behavior changes in children, enhancing overall development.
  • Designed individualized treatment plans addressing behavioral challenges in children.
  • Conducted assessments to evaluate progress and identify developmental needs, guiding treatment adjustments.
  • Collaborated with parents and caregivers to provide tailored support strategies, fostering children's developmental growth.

Bartender/Server

Septembers Taproom & Eatery
01.2021 - 01.2024

Provided excellent customer service in a fast-paced dining environment.

  • Delivered friendly service to guests, utilized menu knowledge to assist with orders, carried plates and beverages to tables, maintained cleanliness in restaurant, communicated with staff and guests to ensure smooth business operations, prepared and served dishes and beverages, handled cash and card transactions, and held alcoholic beverage service certification.
  • Prepared and served beverages with attention to quality and presentation.
  • Maintained cleanliness and organization of the bar and dining areas.

Van Operator & Driver

KUSHAGRAM
01.2016 - 01.2021

Operated delivery van to efficiently transport products to retail locations, ensuring on-time arrivals.

  • Conducted vehicle inspections and performed routine maintenance.
  • Maintained detailed records of inventory and deliveries to support operational accuracy.
  • Assembled customer orders to ensure timely delivery and maintained accurate inventory.

Server

Olive Garden
01.2014 - 01.2015

Provided exceptional customer service in a fast-paced dining environment.

  • Delivered friendly service to guests, enhanced their dining experience, assisted guests with menu options, maintained restaurant cleanliness, took and memorized guest orders, carried trays of food and drinks to tables, and handled cash and card transactions.
  • Assisted guests with menu selections and dietary restrictions.
  • Collaborated with kitchen staff to ensure timely food delivery.

Education

High School Diploma -

Villa Park High School
Villa Park, CA
08-2013

Some College (No Degree) - Music/Interior Design

Fullerton College
Fullerton, CA

Some College (No Degree) - Geology

Orange Coast College
Costa Mesa, CA

Skills

  • Therapeutic techniques
  • Behavioral assessment
  • Behavioral intervention strategies
  • Therapeutic rapport
  • Judgment and decision-making
  • Team collaboration
  • Multitasking ability
  • Dependability
  • Quick learner
  • Customer service excellence

Timeline

Behavioral Therapist

Dream Big Children's Center
01.2025 - Current

Bartender/Server

Septembers Taproom & Eatery
01.2021 - 01.2024

Van Operator & Driver

KUSHAGRAM
01.2016 - 01.2021

Server

Olive Garden
01.2014 - 01.2015

High School Diploma -

Villa Park High School

Some College (No Degree) - Music/Interior Design

Fullerton College

Some College (No Degree) - Geology

Orange Coast College
Gavin Munro