GAVIN NEVILLE
San Clemente,CA
Summary
Hardworking employee enthusiastic about learning inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Sales Representative
D1 Training
07.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Front Desk Manager
D1 Training
05.2024 - Current
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Oversaw front desk operations with eye for facility reputation, staff productivity, and operational efficiency.
- Improved staff communication through regular meetings, leading to enhanced teamwork and overall efficiency.
- Coordinated with sales department to identify potential leads from incoming inquiries.
Front Desk Associate
D1 Training
01.2024 - 05.2024
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
PRODUCTION OPERATOR
FretGuru
07.2022 - 09.2023
- Trusted to perform early production testing and production operations field testing
- Operated top-of-the-line equipment while adhering to safety procedures and effectively generated results
- Monitored machinery in operation to identify concerns and make corrections or report complex problems
- Supported production needs by performing routine tasks using standard procedures and equipment.
Education
GED -
Saddleback College
Mission Viejo, CA06.2026
High School Diploma -
San Clemente High School
San Clemente, CA05.2024
Skills
- Workflow Analysis
- Customer Service
- Interpersonal communication skills
- Customer Relationship Building
- Product and service knowledge
- Sales closing
Timeline
Sales Representative
D1 Training
07.2024 - Current
Front Desk Manager
D1 Training
05.2024 - Current
Front Desk Associate
D1 Training
01.2024 - 05.2024
PRODUCTION OPERATOR
FretGuru
07.2022 - 09.2023
GED -
Saddleback College
High School Diploma -
San Clemente High School
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