Summary
Overview
Work History
Education
Skills
Timeline
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Gavin Neville

San Clemente,CA

Summary

Hardworking employee enthusiastic about learning inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

3
3
years of professional experience

Work History

Host

Rare Society
04.2025 - Current
  • Welcomed guests and ensured positive first impressions through friendly and efficient service.
  • Managed reservation systems to optimize seating arrangements and minimize wait times.
  • Trained new hosts on operational protocols and customer service standards.
  • Handled guest inquiries and complaints, enhancing overall customer satisfaction.

Manager's Assistant

D1 Training
11.2024 - 03.2025
  • Managed scheduling, prioritizing tasks to enhance team performance and support managerial objectives.
  • Coordinated communication between departments, ensuring timely dissemination of information and fostering collaboration.
  • Streamlined office processes by implementing resources, improving workflow and reducing administrative overhead.
  • Assisted in preparing reports and record keeping, ensuring accuracy and adherence to organizational standards.

Sales Representative

D1 Training
07.2024 - 03.2025
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

Front Desk Manager

D1 Training
05.2024 - 11.2024
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.
  • Oversaw front desk operations with eye for facility reputation, staff productivity, and operational efficiency.
  • Improved staff communication through regular meetings, leading to enhanced teamwork and overall efficiency.
  • Coordinated with sales department to identify potential leads from incoming inquiries.

Front Desk Associate

D1 Training
01.2024 - 05.2024
  • Handled high-pressure situations calmly, maintaining professionalism at all times.
  • Organized front desk area to maintain a professional and welcoming appearance for guests.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

PRODUCTION OPERATOR

FretGuru
07.2022 - 09.2023
  • Trusted to perform early production testing and production operations field testing
  • Operated top-of-the-line equipment while adhering to safety procedures and effectively generated results
  • Monitored machinery in operation to identify concerns and make corrections or report complex problems
  • Supported production needs by performing routine tasks using standard procedures and equipment.

Education

GED -

Saddleback College
06.2026

High School Diploma -

San Clemente High School
05.2024

Skills

  • Workflow Analysis
  • Customer Service
  • Interpersonal communication skills
  • Product and service knowledge
  • Multitasking proficiency
  • Team collaboration

Timeline

Host

Rare Society
04.2025 - Current

Manager's Assistant

D1 Training
11.2024 - 03.2025

Sales Representative

D1 Training
07.2024 - 03.2025

Front Desk Manager

D1 Training
05.2024 - 11.2024

Front Desk Associate

D1 Training
01.2024 - 05.2024

PRODUCTION OPERATOR

FretGuru
07.2022 - 09.2023

High School Diploma -

San Clemente High School

GED -

Saddleback College

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Gavin Neville