Gavin Nicks
Metamora
Summary
Dynamic professional with a proven track record at Rite Aid, excelling in customer service and sales strategy. Adept at fostering team collaboration and effectively solving problems, I enhance customer experiences while driving engagement through promotions. Committed to delivering results and ensuring satisfaction in every interaction.
Overview
2
2
years of professional experience
Work History
Maintenance Crew
Metamora Golf & Country Club
04.2025 - 08.2025
- Coordinated with team members to ensure timely completion of daily maintenance tasks.
- Assisted crew members during large-scale maintenance tasks to maintain workflow continuity.
Sales Associate
Rite Aid
04.2023 - 12.2023
- Guided customers in product selection and addressed inquiries to enhance shopping experience.
- Operated cash register and processed customer transactions efficiently.
- Informed customers about in-store promotions and loyalty programs to increase customer engagement.
- Handled customer complaints and delivered effective solutions to ensure customer satisfaction.
- Assisted customers with product selection and inquiries.
- Educated customers about promotions and loyalty programs available in-store.
Education
BBA - Business Major
Grand Valley State University
Allendale, MI07.2027
Skills
- Time management
- Project management
- Team collaboration
- Customer service
- Problem solving
- Effective communication
- Sales strategy
Leadership Experience
OHS Leadership Class, 2023, Application-required class, focused on expanding skills such as responsibility and communication., Dave Brown, Dave.Brown@oxfordschools.org
Projects
- Managed a simulated equity portfolio by conducting company and industry research, building a diversified allocation, and rebalancing positions based on performance and risk, with results benchmarked against the S&P 500.
Timeline
Maintenance Crew
Metamora Golf & Country Club
04.2025 - 08.2025
Sales Associate
Rite Aid
04.2023 - 12.2023
BBA - Business Major
Grand Valley State University