Gavin Nozaki
Torrance,CA
Summary
Communications graduate from California State University Long Beach with expertise in retail operations, customer engagement, public relations, influencer outreach, and event support. Demonstrated success in building customer relationships and collaborating across teams to enhance brand experiences. Recognized nationally for styling excellence and leadership capabilities.
Overview
5
5
years of professional experience
Work History
Fan Experience Specialist
Clippers Intuit Dome
Inglewood, California
10.2025 - Current
- Organized retail operations through efficient merchandise stocking, inventory support, and in-store pickup fulfillment.
- Enhanced fan experiences by assisting guests with product selection and promptly resolving service inquiries.
- Support team performance through daily collaboration, sales feedback, and operational coordination.
- Fostered a welcoming, team-oriented environment that improved overall guest satisfaction.
Retail Associate
Madewell
El Segundo, California
09.2024 - 01.2026
- Delivered personalized customer service and styling recommendations to strengthen customer loyalty.
- Coordinated with managers and coworkers to streamline merchandising and operational tasks.
- Built strong customer relationships through product knowledge and attentive service.
Intern
Cld Pr
Los Angeles, California
02.2025 - 05.2025
- Facilitated influencer outreach to enhance brand visibility and expand partnership opportunities.
- Coordinated planning and execution of multi-brand events, providing administrative and production support.
- Managed inventory intake and sample tracking using LaunchMetrics Fashion GPS.
- Executed brand activations and events, overseeing preparation and completion processes.
Stylist
Express
Torrance, California
11.2021 - 05.2023
- Cultivated customer relationships through personalized styling recommendations and attentive service, fostering loyalty.
- Organized sales floors to improve customer navigation and shopping experience.
- Collaborated across men's and women's departments to support sales goals and customer needs.
- Adapted to various store functions, ensuring seamless customer service and support.
Education
Bachelor of Arts - Communications
California State University, Long Beach
Long Beach, CA05-2025
Skills
Customer Experience: Customer Service, Client Relations, Retail management, Styling, Sales Support
Public relations: Influencer Outreach, Public Relations, Event Coordination, Brand Activation
Technical tools: LaunchMetrics Fashion GPS, Microsoft Office Suite, Google Workspace
Professional Skills: Team Collaboration, Leadership, Communication, Relationship Building, Problem Solving
Accomplishments
- Eagle Scout, Boy Scouts of America
March 2020
- Mentored and trained scouts in leadership, teamwork, and life skills.
- Planned and coordinated community projects, service activities, and team events.
- Completed more than 200 hours of community service. - Express Stylist National Winner
May 2023
- Selected to participate in a national stylist recognition and development program at Express Headquarters in New York.
- Collaborated with fellow stylists and content creators on brand-focused promotional initiatives.
- Participated in product showcases and professional development sessions centered on brand growth and customer engagement.
Timeline
Fan Experience Specialist
Clippers Intuit Dome
10.2025 - Current
Intern
Cld Pr
02.2025 - 05.2025
Retail Associate
Madewell
09.2024 - 01.2026
Stylist
Express
11.2021 - 05.2023
Bachelor of Arts - Communications
California State University, Long Beach