Gavin Pahl
Weston,OH
Summary
Dedicated, enthusiastic, hard worker with demonstrated strengths in customer service, time management, and trend tracking. Reliable and punctual with a self-motivated, dependable nature. Outstanding at troubleshooting problems and building successful solutions. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Appliance Delivery and Installation Technician
Independent Contractor
01.2024 - Current
- Maintained quality assurance and customer satisfaction objectives.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Delivered and installed variety of appliances, ensuring all units were installed correctly and in compliance with safety regulations.
- Provide clear instructions and demonstrations to customers on appliance operation and maintenance.
Kitchen Supervisor
Nazareth Hall
09.2021 - 12.2023
- Prepped, cooked, and served food to guests accordingly to dietary needs/personal requirements
- Covered kitchen needs by working in different positions and filling in for absent team members
- Operated all kitchen equipment safely and helped maintain a clean environment compliant with laws and regulations
- Communicated with kitchen crew members to assign tasks and responsibilities.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Collaborated with front-of-house staff to ensure seamless guest experiences from order placement to meal delivery.
Sales Representative
Ashley Furniture Homestore
01.2021 - 09.2021
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Sales Clerk/Cashier
Weston Gas Station
02.2019 - 08.2019
- Greeted customers and asked open-ended questions to assess needs
- Verified sales prices and processed cash or credit payments to complete sales
- Resolved concerns using strong communication and conflict management skills combined with expert sales abilities
- Kept store shelves, racks, and bins presentable with frequent resets.
Kitchen Supervisor
Nazareth Hall
06.2015 - 02.2019
- Prepped, cooked, and served food to guests accordingly to dietary needs/personal requirements
- Covered kitchen needs by working in different positions and filling in for absent team members
- Operated all kitchen equipment safely and helped maintain a clean environment compliant with laws and regulations
- Communicated with kitchen crew members to assign tasks and responsibilities.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
Education
High School Diploma -
Otsego High School
Tontogany, OH05.2017
Skills
- Customer Service
- Attention to Detail
- Multitasking and Organization
- Written/Verbal Communication
- Inventory organization
- Product merchandising
- Time management
- Troubleshooting
- Task prioritization
Certification
ServSafe
Additional Information
- Mimi Gonzalez, Manager at Ashley Furniture: 419-882-8200
- Eric Eberly, Manager at Nazareth Hall 419-308-4927
- Melanie Berlanga, Manager at Weston Gas Station 419-766-0871
Timeline
Appliance Delivery and Installation Technician
Independent Contractor
01.2024 - Current
Kitchen Supervisor
Nazareth Hall
09.2021 - 12.2023
Sales Representative
Ashley Furniture Homestore
01.2021 - 09.2021
Sales Clerk/Cashier
Weston Gas Station
02.2019 - 08.2019
Kitchen Supervisor
Nazareth Hall
06.2015 - 02.2019
High School Diploma -
Otsego High School
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