Gavin Phillips

• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Developed and implemented business strategies to achieve business goals and stay competitive.

.Worked with moving pallets, and using and learning the equipment

. Built team building skills

• Identified team weak points and implemented corrective actions to resolve concerns.
• Trained employees on different equipment and assigned duties.
• Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
• Maintained team flexibility and embraced change to adapt within dynamic markets.
• Oversaw day-to-day activities of 30 employees ina fast paced establishment, fostering inspiring atmosphere to optimize employee experiences.
• Assisted with new hire processing and existing training programs.
• Mentored employees on customer service techniques and explained direct link between revenue growth and customer loyalty.