Gavin Pledge
Summary
Dynamic and detail-oriented professional. Proven ability to build customer rapport and manage stress effectively. Skilled in prioritizing responsibilities and maintaining organized records, contributing to a positive workplace atmosphere and exceptional service delivery. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Cap2 Associate
Walmart
09.2023 - Current
- Maintained clean, safe work environment by managing trash, sweeping and performing other cleaning processes.
- Exceeded individual performance expectations while actively contributing to overall CAP 2 team success.
- Collaborated with fellow associates from other departments to ensure proper product placement according to planograms.
- Aided in maintaining a positive workplace atmosphere through open communication and active engagement with colleagues at all levels of the organization.
- Enhanced store efficiency by accurately stocking shelves and managing inventory levels.
- Managed time effectively during shift transitions, ensuring seamless handoff between CAP 1 and CAP 2 teams without interruption in workflow or productivity levels.
Automobile Detailer
JC Auto
05.2023 - 08.2023
- Enhanced customer satisfaction by meticulously cleaning and detailing vehicles to showroom quality.
- Increased repeat business through exceptional attention to detail and personalized service for each client''s vehicle.
- Collaborated with team members to efficiently complete larger projects, maximizing productivity and overall output.
- Maintained clean, tidy and safe work environment
Host/Food Runner
Mousto's Restaurant
01.2021 - 03.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
Bachelor of Science And Business Administration - Finance
University of Tennessee, Martin, Tn
Martin, TN05-2027
High School Diploma -
Union City High School
Union City, TN05-2023
Skills
- Support resolution skills
- Effective stress management
- Efficient at acquiring new skills
- Consistently dependable and reliable
- Building customer rapport
- Skilled in prioritizing concurrent responsibilities
- Detail-oriented data management
- Effective prioritization and scheduling
- Collaborative teamwork skills
- Commitment to professional standards
- Organized record management
Timeline
Cap2 Associate
Walmart
09.2023 - Current
Automobile Detailer
JC Auto
05.2023 - 08.2023
Host/Food Runner
Mousto's Restaurant
01.2021 - 03.2023
Bachelor of Science And Business Administration - Finance
University of Tennessee, Martin, Tn
High School Diploma -
Union City High School
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