Detail-oriented professional with proven teamwork and interpersonal skills. Experienced in coordinating appointments and developing educational materials, ready to enhance patient satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Intern
Periocare
Charlotte, NC
05.2025 - 08.2025
Conducted patient intake and assessed dental care needs to ensure optimal service delivery.
Assisted in the development of educational materials for patient oral health management.
Coordinated scheduling of appointments, enhancing workflow efficiency within the practice.
Supported the implementation of hygiene protocols, promoting a safe environment for patients and staff.
Collaborated with dental teams to streamline operational processes and improve patient satisfaction.
Customer Service Representative
Chick-fil-A
Charlotte, NC
07.2022 - 02.2025
Delivered exceptional customer service by resolving inquiries and concerns efficiently.
Assisted in training new team members on operational procedures and customer interaction techniques.
Collaborated with team to maintain high standards of cleanliness and organization in dining area.
Implemented strategies to streamline order processing, enhancing overall service speed and quality.
Handled cash transactions accurately while ensuring compliance with company policies and procedures.
Education
Bachelor of Science - Construction Engineering
North Carolina State University
Raleigh, NC
05-2029
Skills
Teamwork and collaboration
Quick learner
Fast learner
Problem-solving
Team collaboration
Interpersonal and social skills
Accomplishments
Supervised team of 54 staff members.
Achieved successful surgeries through effectively helping with planning and organization.