Gavin Porter
Charlotte,NC
Summary
Detail-oriented professional with proven teamwork and interpersonal skills. Experienced in coordinating appointments and developing educational materials, ready to enhance patient satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Intern
Periocare
Charlotte, NC
05.2025 - 08.2025
- Conducted patient intake and assessed dental care needs to ensure optimal service delivery.
- Assisted in the development of educational materials for patient oral health management.
- Coordinated scheduling of appointments, enhancing workflow efficiency within the practice.
- Supported the implementation of hygiene protocols, promoting a safe environment for patients and staff.
- Collaborated with dental teams to streamline operational processes and improve patient satisfaction.
Customer Service Representative
Chick-fil-A
Charlotte, NC
07.2022 - 02.2025
- Delivered exceptional customer service by resolving inquiries and concerns efficiently.
- Assisted in training new team members on operational procedures and customer interaction techniques.
- Collaborated with team to maintain high standards of cleanliness and organization in dining area.
- Implemented strategies to streamline order processing, enhancing overall service speed and quality.
- Handled cash transactions accurately while ensuring compliance with company policies and procedures.
Education
Bachelor of Science - Construction Engineering
North Carolina State University
Raleigh, NC05-2029
Skills
- Teamwork and collaboration
- Quick learner
- Fast learner
- Problem-solving
- Team collaboration
- Interpersonal and social skills
Accomplishments
- Supervised team of 54 staff members.
- Achieved successful surgeries through effectively helping with planning and organization.
Timeline
Intern
Periocare
05.2025 - 08.2025
Customer Service Representative
Chick-fil-A
07.2022 - 02.2025
Bachelor of Science - Construction Engineering
North Carolina State University